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FARO® Knowledge Base

Warranty Plan Benefits for the FARO Software Warranty

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Overview

An up-to-date FARO® software warranty gives you immediate and easy access to technical support and the latest software releases, including upgrades with new convenience and efficiency features as well as bug fixes. Please refer to your sales order to understand how your warranty is handled and what you need to do to maintain it. You can keep your warranty current by purchasing an extended warranty package. 

Keep Your Maintenance/Warranty Plan Current

By keeping your warranty current and active, you will be able to take advantage of new software releases, offering feature enhancements and tools to improve workflow and extend your organizations capabilities. Additionally, you will have access to our 24x7 self-help Knowledge Base, our personalized FARONow! portal and FARO certified customer support from experienced agents during normal business hours.

If your software maintenance/warranty plan is ending soon, or already expired, it’s quick and easy to get back under an active plan. We’ve introduced a new way to renew your warranty for your FARO® hardware and software – our new FARONow! customer service portal. FARONow! personalizes your experience and allows you to:

  • Choose the asset(s) you want to renew
  • Track your unit during certification
  • Access it anywhere, anytime, with any device
  • Have more immediate information and support

Ready to access your portal account?

Create an account or log in with an existing account at faronow.faro.com