
As-Built	As-Built - Revit	As-Built - AutoCAD	VirtuSurv - VirtuSurv 2018	As-Built - Modeler	VirtuSurv - VirtuSurv 2019
BuildIT	BuildIT - Projector	BuildIT - Construction	BuildIT - Metrology
CAM2	CAM2 - SmartInspect	CAM2 - 2023	CAM2 - 2018	CAM2 - Measure 10	CAM2 - Measure Q	CAM2 - Measure X	CAM2 - Measure 3/4	CAM2 - AnthroCAM	CAM2 - 2019	CAM2 - 2020
CAM2	CAM2 - 2021
Cobalt 3D Imager	3D Imager - Cobalt
Cobalt Design	Cobalt Design - M	Cobalt Design - S	Cobalt Design - Dual
Computers	Computers - All Computers
FARO Aras 360 & CAD Zone	FARO CAD Zone - Fire & Insurance	FARO CAD Zone - Crime & Crash	FARO CAD Zone - CZ Point Cloud	FARO CAD Zone - First Look Pro	FARO 360 - Reality	FARO 360 - HD	FARO 360 - Blitz	FARO 360 - Genius
FARO Connect	FARO Connect - Connect
FARO Zone	present4D - present4D
FARO Zone 2D	FARO Zone 2D - 2018	FARO Zone 2D - 2019	FARO Zone 2D - 2020	FARO Zone 2D - 2021	FARO Zone 2D - 2022	FARO Zone 2D - 2023
FARO Zone 3D	FARO Zone 3D - 2018	FARO Zone 3D - 2019	FARO Zone 3D - 2020	FARO Zone 3D - 2021	FARO Zone 3D - 2022	FARO Zone 3D - 2023	FARO Zone 3D - 2024
FARO Zone 3D Advanced	FARO Zone 3D Advanced - 2018	FARO Zone 3D Advanced - 2019	FARO Zone 3D Advanced - 2020	FARO Zone 3D Advanced - 2021	FARO Zone 3D Advanced - 2022
FaroArm/ScanArm	FaroArm/ScanArm - Quantum S	FaroArm/ScanArm - Quantum M	FaroArm/ScanArm - Quantum E	FaroArm/ScanArm - Edge	FaroArm/ScanArm - Fusion	FaroArm/ScanArm - Prime	FaroArm/ScanArm - Platinum	FaroArm/ScanArm - Legacy Quantum	FaroArm/ScanArm - Titanium	FaroArm/ScanArm - Advantage
FaroArm/ScanArm	FaroArm/ScanArm - Digital Template	FaroArm/ScanArm - Gage	FaroArm/ScanArm - Quantum S Max	FaroArm/ScanArm - Quantum M Max	FaroArm/ScanArm - Quantum E Max	FaroArm/ScanArm - Gage Max
GeoSLAM Software	GeoSLAM Software - Connect	GeoSLAM Software - Draw	GeoSLAM Software - Hub	GeoSLAM Software - Volumes
GeoSLAM ZEB	GeoSLAM ZEB - Horizon	GeoSLAM ZEB - Horizon RT	GeoSLAM ZEB - Revo	GeoSLAM ZEB - Revo RT	GeoSLAM ZEB - Go
Hand Held Scanner	2D Hand Held Scanner - ScanPlan	3D Hand Held Scanner - Freestyle3D	3D Hand Held Scanner - Freestyle3D X	3D Hand Held Scanner - Freestyle3D Objects	3D Hand Held Scanner - Freestyle 2
Language Quality	HT	MT	AT	NT	INT - Internal	Sales - Internal Resources	Sales - Order and Quote	Sales - Product Info	Sales - Sales Readiness	Sales - Training
Language Quality	Sales - Product Launch	Sales - Promotions	CS - Quote to Invoice	CS - Phone System	CS - New Hire Training	CS - General	CS - Product Info	CS - Licensing	CS - Procedures General	CS - Procedures Salesforce
Language Quality	CS - Procedures Loaner	CS - Procedures SAP
Languages	Language - English	Language - Japanese	Language - German	Language - Chinese	Language - Spanish	Language - Italian	Language - Portuguese	Language - French	Language - Korean
Laser Projector	RayTracer - RayTracer	Laser Projector - Tracer M	Laser Projector - Tracer SI
Laser Radar	Imaging Laser Radar - VectorRI
Laser Scanner	3D Laser Scanner - Focus S	3D Laser Scanner - Focus M	3D Laser Scanner - Focus3D	3D Laser Scanner - Focus3D X	3D Laser Scanner - Focus3D X HDR	3D Laser Scanner - Focus3D S	3D Laser Scanner - Photon	3D Laser Scanner - Focus S Plus	3D Laser Scanner - Swift	3D Laser Scanner - Focus Premium
Laser Scanner	3D Laser Scanner - Focus Core
Laser Tracker	Laser Tracker - Vantage	Laser Tracker - ION	Laser Tracker - Vantage S	Laser Tracker - Si	Laser Tracker - X	Laser Tracker - Xi	Laser Tracker - Vantage E	Laser Tracker - Vantage S6	Laser Tracker - Vantage E6
Legacy Gage	Legacy Gage - Bluetooth	Legacy Gage - Plus	Legacy Gage - Standard	Legacy Gage - Power
Legacy Software	Legacy Software - CAM2 Gage	Legacy Software - Gage Software	Legacy Software - Insight
Mobile Scanner	Mobile Scanner - Orbis
PointSense	PointSense - Basic	PointSense - Pro	PointSense - Building	PointSense - Plant	PointSense - Heritage	PointSense - Revit	CAD Plugin - TachyCAD Building	CAD Plugin - TachyCAD Archeology	CAD Plugin - TachyCAD Interior	CAD Plugin - PhoToPlan Basic
PointSense	CAD Plugin - PhoToPlan	CAD Plugin - PhoToPlan Pro	CAD Plugin - PhoToPlan Ultimate	CAD Plugin - DisToPlan	CAD Plugin - MonuMap	CAD Plugin - hylasFM	CAD Plugin - VirtuSurv
RevEng	RevEng - RevEng
ScanArm	ScanArm - Design ScanArm 2.0	ScanArm - Design ScanArm	ScanArm - Forensic ScanArm	ScanArm - Design ScanArm 2.5C
SCENE	SCENE - Capture and Process	SCENE - WebShare Server and 2Go	SCENE - WebShare 2Go App	SCENE - 2018	SCENE - 7.x	SCENE - 6.x	SCENE - 5.x	SCENE - 4.x	SCENE - LT	SCENE - 2019
SCENE	SCENE - 2go App	SCENE - 2020	SCENE - 2021	SCENE - 2022	SCENE - 2023
Serial FaroArm	Serial FaroArm - Silver	Serial FaroArm - Gold	Serial FaroArm - Bronze
Sphere	FARO Sphere - Sphere
Visual Inspect	Visual Inspect - App	Visual Inspect - CAD Translator
WebShare	WebShare - Enterprise	WebShare - WebShare Cloud

FaroArm/ScanArm

Quantum S Max

Quantum M Max

Quantum E Max

Gage Max

Quantum S

Quantum M

Quantum E

Gage

Edge

Fusion

Prime

Platinum

Legacy Quantum

Titanium

Advantage

3D Laser Scanner

Focus Core

Focus Premium

Focus S

Focus S Plus

Focus M

Focus3D

Focus3D X

Focus3D X HDR

Focus3D S

Photon

Laser Tracker

Vantage S

Vantage S6

Vantage E

Vantage E6

Vantage

ION

2D Hand Held Scanner

ScanPlan

3D Hand Held Scanner

Freestyle 2

Freestyle3D Objects

Freestyle3D X

Freestyle3D

Laser Projector

Tracer SI

Tracer M

Legacy Gage

Bluetooth

Plus

Standard

Power

3D Imager

Cobalt

ScanArm

Design ScanArm

Design ScanArm 2.0

Design ScanArm 2.5C

Forensic ScanArm

Chinese

English

French

German

Home
FARO Essentials
Hardware: Calibration-Service-Shipping
FARO Factory Service Locations and Products They Service

FARO Factory Service Locations and Products They Service

Service & Shipping step 5 of 14

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For your convenience, here is a list of FARO^® regional service centers and the devices they service.

CAUTION: Do not ship or bring your FARO device to a service center without first contacting FARO Support to file a service request. Support Agents can provide a RMA and instructions where to send or take your FARO device.

We’ve introduced a new way to schedule your service or certification for your FARO^® equipment online – our new FARONow! Customer Portal. FARONow! personalizes your experience and allows you to:

Choose the asset(s) you want to service/certify
Track your unit throughout the process

Renew warranties
Immediate information and support

Ready to schedule your service/certification?

Create an account or log in with an existing account at https://faronow.faro.com
Click here for more information on FARONow!

USB FaroArm^®, all models, excluding legacy models
FARO Laser Line Probe (LLP)
FARO Gage, and other 4ft FaroArms.
8-Axis Systems
FARO Visual Inspect
FARO ScanPlan
FARO Freestyle

Exton, Pennsylvania

FARO Technologies Inc.
290 National Road
Exton, Pennsylvania 19341
USA

Products Serviced:

FARO Laser Tracker, all models with B89 Certifications
Tracker Targets
- Spherically Mounted Retroreflector (SMR)
- 6-Probe
- Retro-Probe
FARO Laser Scanner
FARO Tracer
FARO Cobalt

Mexico

FARO Technologies Inc.
215 Avenida Centuria
Parque Industrial Milenium
Apodaca, Nuevo Leon 66600
Mexico

Products Serviced:

USB FaroArm^®, all models except Quantum,4-Foot, Inverted and Gage
- Gen 3 & above only
FARO Laser Line Probe (LLP)
FARO Laser Tracker, all models except Vantage 6DoF

Brazil

FARO Technologies Inc.
R. San Jose
360, Cotia -- SP
CEP 06715-862
Brazil

Products Serviced:

USB FaroArm^®, all models
- Gen 3 & above only
FARO Gage
FARO Laser Line Probe (LLP)
FARO Laser Tracker, all models except Vantage 6DoF

Europe, Middle East & Africa:

Germany

FARO Europe GmbH & Co. KG
Lingwiesenstr
11/2, 70825
Korntal-Münchingen
Germany

Products Serviced:

All FARO products, all models, except FARO Tracer

United Kingdom

FARO Technologies, UK Ltd
Great Central Way, Butlers Leap
Rugby, CV21 3XH
United Kingdom

Products Serviced:

USB FaroArm^®, all models
- Gen 3 & above only
FARO Gage
FARO Laser Line Probe (LLP)
FARO Laser Tracker, all models except Vantage 6DoF
FARO Laser Scanner
FARO Tracer

Asia Pacific:

China

FARO Technologies (Shanghai) Co., Ltd.
1F, Building No 2, Juxin Park
188 Pingfu Road
Xuhui District
Shanghai 200231
China

Products Serviced:

USB FaroArm^®, all models except Inverted
- Gen 3 & above only
FARO Laser Line Probe (LLP)
FARO Gage
FARO Laser Tracker, all models except Vantage 6DoF

Japan

FARO Japan, Inc.
716 Kumada
Nagakute-shi
Aichi 480-1144
Japan

Products Serviced:

USB FaroArm^®, all models except Inverted
- Gen 3 & above only
FARO Gage
FARO Laser Line Probe (LLP)
FARO Laser Tracker, all models except Vantage 6DoF

FARO Japan, Inc.
2-3-32 Chikusa, Chikusa-ku,
Nagoya-shi, Aichi 464-0858 Japan

Products Serviced:

FARO Laser Scanner - V7 & above only

Thailand

FARO Technologies (Thailand) Ltd.
11 Soi Bangna-Trad 34
Bangna-Trad Road
Bangna, Bangkok 10260
Thailand

Products Serviced:

USB FaroArm^®, all models except Inverted
- Gen 3 & above only
FARO Gage

India

FARO Business Technologies India Pvt. Ltd.
E12, B-1 Extension
Mohan Cooperative Industrial Estate
Mathura Rd
New Delhi 110044
India

Products Serviced:

USB FaroArm^®, all models except Inverted
- Gen 3 & above only
FARO Gage
FARO Laser Line Probe (LLP)
FARO Laser Tracker, all models except Vantage

Americas:

United States of America

Lake Mary, Florida

Exton, Pennsylvania

Mexico

Brazil

Europe, Middle East & Africa:

Germany

United Kingdom

Asia Pacific:

China

Japan

Thailand

India

See Also