According to your license agreement, legacy FARO® devices that need to be serviced are evaluated by factory technicians, who offer you service and repair options for as long as knowledge, materials, and resources are available. FARO makes every reasonable effort to repair your Legacy devices and issue calibration certificates when possible. However, once materials and resources have been exhausted, FARO can no longer offer repair, calibration, or certification of these devices.
The following FARO products are no longer eligible for repair, calibration, or certification:
- Photon 20/80/120
- Gold, Silver, Sterling, Bronze and Digital Template (as of March 15, 2019)
- Space Arm
Laser line Probe (LLP)
- SMX Tracker
- SI/I Tracker
- X/Xi v1 Tracker
- LPT1, LPT2, LPT4, LPT5, LPT10, and LPT12
FARO is dedicated to providing the best products and services to enable you to optimize your business operations and your measurement technology investment. Contact your FARO Representative to discuss possible trade-in options, transition plans or any further end of life and end of warranty questions you may have. Click here to learn about the newest FARO products.