Error-Communication Blocked Between License Service and Local License Manager When Creating a C2V File
Overview
When the "Communication Error" message occurs, it typically indicates that some type of virus/spam filter software is actively blocking the Sentinel HASP license manager from communicating with FARO® software. Ask your IT department to alter their virus software domain policies to stop blocking the Sentinel license manager.
The service that an IT department should look for is located in the Windows Services Manager.
- From the Windows start menu, search and open Services.
- Locate "Sentinel LDK License Manager"
- Ensure your IT department does not disable this particular service after a reboot.