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FARO® Knowledge Base

Network License Server Setup to Share and Manage Multiple Software License Keys

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Overview

Most FARO software requires a license to use it. System administrators can create a network license server to make a pool of licenses available to client computers running FARO software. Licenses are hosted on the license server and are shared with client computers over a network. On the client computers, install the FARO software. On the server,  install the Sentinel SafeNet HASP license driver and the FARO Remote Update System (FARO RUS). Once the software is installed on the client computers, the tools are installed on the server, and the server is set up, when FARO software runs on a client computer it searches the network for an available license. Click here for more information about FARO software licensing. 

Caution: The HASP license driver used on the server and on each client must have the same version number to avoid licensing errors. The latest FARO software always uses the latest HASP license driver and RUS. When FARO upgrades software, check that the version of the HASP driver and RUS on the server matches that on the client computers. You may have to upgrade the driver and RUS on the server. Click here for details about checking the version of the installed driver and RUS version numbers. 

VM License Servers and FARO Software

Some FARO software supports virtual machines (VM) acting as license servers. The table below shows details. 

There are many different types of VMs. Some may work better than others. To establish if your particular VM can successfully act as a license server for FARO software, from the client machines ping port 1947 on the server. If the ping is successful, your VM should be able to supply FARO licenses to the client computers.

If you choose to configure a VM as a license server, it is recommended that FARO network product license keys be supplied to the server as alphanumeric codes and not as dongles/portlocks. VMs do not have physical USB ports, and may not be able to run a USB port driver successfully. If you are attempting to use a VM with a portlock dongle as a license server, first test your USB port/hub configuration with a generic flash/thumb drive to ensure the VM can detect the USB port.

FARO Software VM License Server Supported VM License Server Not Supported
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* Not supported for trial licenses.

Prepare

Please review this table before you begin to ensure your success.

Time to Complete
  • For license keys: 1 day, including response from FARO Support
  • For dongles: 1-5 hours depending on how many client computers are in the network
Skills Needed
  • Knowledge of Windows at the operating system level
  • DOS command prompt skills
  • System Administrator skills
  • Knowledge of license servers
Prerequisites
  • A functional Microsoft network server or a computer on a network to act as a license server
  • FARO software product license keys or license dongle
Compatibility Click here to see FARO software compatibility with Microsoft Windows
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Download and Unzip the Latest HASP Driver and RUS

  1. Download the latest HASP license driver and RUS.
  2. Save the HASP driver file, haspdinst<VerNum-Date>.zip, on the C drive in a folder named FaroHASP.
  3. Unzip the driver file in this folder.
  4. Save the FaroRUS<VerNum-Date>.zip file on the C drive in a folder named FaroRUS.
  5. Unzip the RUS file in this folder. 

Install the HASP Driver

  1. Click Windows Start, and in the search field type command and press Enter. The Command Prompt window appears.
  2. If the command prompt is pointing to C:\>, skip this step. If the command prompt is not pointing to C:\>, at the command prompt type one of these commands and press Enter.
    • If your prompt is pointing to a drive other than C, type c: and press Enter.
    • If your prompt is pointing to C but is not at the root, type cd\ and press Enter.
  3. At the C:\> command prompt type cd FaroHASP and press Enter.
  4. Type haspdinst.exe –install and press Enter to run the HASP driver installer. Make sure you type a space between haspdinst.exe and –install.
    DOS Command Prompt to Install HASP Driver
  5. Open an Internet browser and go to http://localhost:1947 to test that you have access to the Sentinel Admin Control Center.
    SafeNet HASP Admin Control Center
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Run RUS

  • In the C:/FaroRUS folder, double-click FaroRUS.exe to run it and verify that you have access to the RUS window.
    FARO Remote Update System

Enable Server to Accept Remote License Access

  1. In the Sentinel Admin Control Center, in the Options panel on the left, click Configuration.
  2. Click the Access from Remote Clients tab.
  3. Select Allow Access from Remote Clients.
  4. Click Submit.
    SafeNet HASP Admin Control Center

Activate License Keys on Server

The way you activate keys that are shared on a license server depends on if you have product keys or if you have a network enabled dongle or portlock. For activation instructions, see the section below that applies to you.

If you are not sure what you have, click here to learn how you get FARO product licenses and the usage pros and cons for product keys or dongles.

For Product Keys

Using FARO RUS, you activate keys on the server so that client computers can run FARO software.

  1. On the server, in the folder where you stored FARO RUS, double-click FaroRUS.exe to run it.
    FARO Remote Update System
  2. Click the Collect Key Status Information tab and Collect Information to generate a .C2V file. The .C2V file is stored in the same folder where you store FaroRUS.exe.  

  3. Email the generated .C2V file to your regional FARO Support location along with your product key numbers. A Support Agent processes this file and emails you a corresponding .V2C file within 24 business hours. When you receive the .V2C file, store it in the same location as the .C2V file because they are a matched set.

  4. On the server, go to the folder where you stored FaroRUS.exe and double-click FaroRUS.exe to run it again.
  5. Click the Apply License File tab.
  6. Click the ... button in the bottom-right corner and browse to the location where you stored the .V2C file.
  7. Select the .V2C file and click Open.
  8. Click Apply Update to activate the keys.
    FARO Remote Update System, Apply License File Tab

For a Dongle or Portlock

If you have a network-enabled FARO dongle or portlock, attach it to the server. Further activation of licenses is not necessary, but you must continue with the remaining steps in this article.

NOTE: A network-enabled dongle can be attached to a computer that is a network server or any computer on the network that can function as a license server. This is one of the advantages of using a dongle.

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Get the Server IP Address

  1. On the server, click the Windows Start button and in the search field type Cmd then press Enter. The Command Prompt window appears.
  2. At the prompt, type ipconfig and press Enter.The IP address appears in the Wireless LAN adapter Wireless Network Connection: section on the line labeled IPv4 Address.
  3. Write down the IP address as you will enter it to enable each client computer to access remote license keys.

View Licenses in the Admin Control Center on the Server

  1. Open an Internet browser and go to http://localhost:1947 to open the Sentinel Admin Control Center.
  2. In the left panel, click Products to display the available licenses. The license information you sent to FARO Support should appear in the list. Click Features to see license details.
    SafeNet HASP Admin Control Center, License Key Codes

Download and Install the FARO Software on Client Computers

  1. On each client computer, check the Microsoft Windows operating systems compatibility.
  2. Download the latest FARO software on the client computers.
  3. Double-click the FARO software setup.exe file and follow the prompts to install the software.
  4. When the installation is complete, do not open the FARO software as it cannot yet access the remote keys.

Enable Client Computers to Access Remote License Keys

  1. On each client computer, open an Internet browser and go to http://localhost:1947 open the Sentinel Admin Control Center.
  2. In the Options panel on the left, click Configuration.
  3. Click the Access to Remote License Managers tab.
  4. Select Allow Access to Remote Licenses and Aggressive Search for Remote Licenses.
    If you want to force the search for a specific server IP address, un-check Broadcast Search for Remote Licenses. This is particularly appropriate when using a VPN connection.
  5. In the Remote License Search Parameters field, enter the IP address of the server.
  6. Click Submit.
    SafeNetNetworkSearchOptions.png
  7. Open FARO software to confirm that the client computer automatically finds a key on the server without asking for a key or running on a trial license.