System Requirements for FARO InTouch Installation

Overview

In this article you can find information on system requirements for InTouch installation and execution.

System Requirements

• FARO InTouch is only compatible with:
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server IoT 2019
  • Windows Server 2022
  • Windows Server IoT 2022
  • Windows Server 2025
  • Windows Server IoT 2025
  • Windows 10 IoT Enterprise 2019 LTSC
  • Windows 10 IoT Enterprise 2021 LTSC
  • Windows 10 Version 21H2
  • Windows 10 Version 22H2
  • Windows 11 Version 22H2
  • Windows 11 Version 23H2
  • Windows 11 Version 24H2
  • Windows 11 Version 25H2
• After downloading the InTouch installer, run the installer only from a local drive
• Verify that the Windows account used to perform the installation and execution has local administrator privileges. It will be necessary to have the ability to:
  • Create New Services
  • Start New Services
  • Stop Running Services
  • Read Existing Registry Entries
  • Modify Existing Registry Entries
  • Create New Registry Entries
  • Create / Modify / Delete Desktop Icons
• It's necessary to have local admin rights to this folder C:\ProgramData\FARO Technologies\InTouch\Applications and subfolders, for accounts using InTouch and its applications
• Apply any pending Windows updates before installing
• Verify available disk space. During the installation, at least three times the installer size (~350MB) is required
• Verify your computer can access the required InTouch remote URLs, detailed below

Required InTouch Remote URLs

In order for InTouch to function properly, access to the following URL’s is required. If you are having issues installing or updating InTouch, ensure all hardware and software firewalls are allowing traffic to these locations.

• Data Service URL: https://data-services.faro-cloud.com/api/health
  • Expected Response:
    
     
• Files URL: https://files.faro-cloud.com/
  • Expected Response:
    
     
• Setup URL: https://setups.faro-cloud.com/
  • Expected Response:
    

• GateKeeper URL: https://gatekeeper.faro-cloud.com
  • Expected Response: