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3D Laser Scanner

Focus Premium

Focus S

Focus S Plus

Focus M

Focus3D

Focus3D X

Focus3D X HDR

Focus3D S

FARO® Knowledge Base

Firmware Installation for the Focus Laser Scanner

Overview

Without the right firmware installed, your FARO® Focus Laser Scanner might not operate correctly. When FARO releases new firmware or FARO SCENE software, you should update the firmware installed on your scanner. Firmware updates provide new operational features, fixes for various issues, and enhance the overall performance of your device. This article provides instructions for how to download and install the latest version of firmware.

Proceed to the section below that matches the model of your Focus scanner.

 

Focus Premium

FocusPremIso180h.png

Verify Firmware Version

Check the firmware version number to determine if you have the latest version.

  1. On the Scanner, go to Manage > General Settings > Scanner Details.
  2. The latest version is 7.0.2, released 4 Aug 2022.

Manual Installation

The automatic update feature for new firmware is currently not yet available, you must manually download and install the firmware.

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

Transfer .LsSetupX file From the Computer to the Scanner

  1. Click here to download the firmware.
    Note: Write down the version number that has the format x.x.x.xxxxx in the .LsSetupX file name.
  2. Insert and open the SD card on your PC. If an Updates folder already exists at the top level, delete it.
  3. Create a new Updates folder at the top level. Make sure you capitalize the U.
  4. Make sure the download of the new firmware file has fully completed.
  5. Afterwards copy the .LsSetupX file into the new Updates folder.
  6. Wait again until the copy operation has completed and afterwards safely eject the SD card, and put it into the scanner.

Install the firmware update

  1. Plug your scanner into an outlet and verify the battery has a minimum 50% charge. This ensures that, if there is a power outage, the upgrade will not be interrupted. The firmware installation will not start if the battery charge is too low.
  2. From the Home screen, navigate to Manage > Service > Firmware Update.
  3. Verify that "Fast Installation" option is Enabled.
  4. Tap Update from SD Card.
  5. Finally, select Update Firmware.
    • The update will transfer to the scanner's internal memory, and the installation will begin automatically. Do not disconnect from power or power down the scanner during the update process.
    • The scanner may reboot several times. This process may take up to 30 minutes.
    • When the update is complete, “Firmware installed successfully” will appear on the scanner’s display.
  6. Confirm results.
    1. Go to Manage > General Settings > Scanner Details.
    2. Check that the Firmware Revision version number matches the latest: 7.0.2.

 

FocusM and FocusS

FocusSME_UserManual.png

Verify Firmware Version

Check the firmware version number to determine if you have the latest version.

  1. On the Scanner, go to Manage > General Settings > Scanner Details.
  2. The latest version is 6.8.1, released 10 Dec 2021.

Release Notes

Click here to download the latest release notes.

Installation

If your firmware is not up-to-date and was not automatically updated by your scanner, use the instructions below. 

Note: Always perform firmware updates indoors away from windows and doors. Any access to the outside may cause interference with the GPS server. 

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

  1. Make sure your scanner and PC are fully charged, plugged in, and connected to the internet.
  2. From the Focus Home screen, navigate to Manage > Service > Firmware Update.
  3. Check that the Enable Online Updates is ON.
  4. Select Set Update Server URL. Make sure that the URL is http://farofirmware.websharecloud.com/v8updates/. Select OK
  5. Select Search for Updates Now. If an update is available, a message displaying the latest version number will appear.
  6. Select Download and Install.
    • The scanner will download and being installation of the update. Do not power down the scanner during the update process.
    • The scanner will reboot several times. This process may take up to 30 minutes.
    • When the update is complete, “Firmware installed successfully” will appear on the Focus display.
  7. Confirm results.

    • Go to Manage > General Settings > Scanner Details.
    • Check that the Firmware Revision version number matches the latest: 6.8.1.

Manual Installation

If you cannot successfully use automatic update, you can manually download and install the firmware. 

Note: Always perform firmware updates indoors away from windows and doors. Any access to the outside may cause interference with the GPS server. 

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

Transfer .LsSetup file From the Computer to the Scanner

The latest version of the firmware is 6.8.1, released 10 Dec 2021.

  1. Click here to download the firmware.
    Note: Write down the version number that has the format x.x.x.xxxxx in the .LsSetup file name.
  2. Insert and open the SD card on your PC. If an Updates folder already exists at the top level, delete it.
  3. Create a new Updates folder at the top level. Make sure you capitalize the U.
  4. Copy the .LsSetup file into the new Updates folder and rename the file to firmware.LsSetup.
  5. Eject the SD card, and put it into the scanner.
  6. The scanner will perform an initial check of the update file. This may take a minute or two. Wait until the SD card icon in the header bar stops flashing and disappears.

Install the firmware update

  1. Plug your scanner into an outlet and verify the battery is charged. This ensures that, if there is a power outage, the upgrade will not be interrupted.
  2. From the Home screen, navigate to Manage > Service > Firmware Update.
  3. Verify that Enable Online Updates is OFF.
  4. Select Update from SD Card.
  5. Select Install.
    • The update will transfer to the scanner's internal memory, and the installation will begin automatically. Do not power down the scanner during the update process.
    • The scanner will reboot several times. This process may take up to 30 minutes.
    • When the update is complete, “Firmware installed successfully” will appear on the scanner’s display.
  6. Confirm results.
    • Go to Manage > General Settings > Scanner Details.
    • Check that the Firmware Revision version number matches the latest: 6.8.1. 

 

Focus3D X 30/130/330/HDR

Focus3DX__UserManual.png

Important! - Verify the currently installed firmware version before upgrading

If your firmware is version 5.2 or earlier, you must first upgrade to version 5.3 before you upgrade to the latest version of firmware. If you do not upgrade to 5.3 prior to upgrading to the latest version, the firmware will not install successfully, and the Focus Scanner may not operate correctly.

Release Notes

Click here to download the latest release notes and get details about what has changed.

Installation

The latest version of the FARO® Laser Scanner Focus3D X30/130/330 and FARO® Laser Scanner Focus3D X130/330 HDR firmware is Rev. 5.5.9.1059, released 01 Oct 2018.

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

Firmware Version Download
Latest Firmware 5.5.9.1059 Download
Firmware Version 5.3.5.40327
Required for scanners with firmware version 5.2 or earlier. See note above.
Download

 

  1. Download the appropriate firmware from the links above and write down the number that appears after Rev in the .zip file name (x.x.x.xxxxx).
  2. Unzip the file to your desktop. The .zip file contains two files.
    1_firmware.LsSetup
    2_firmware.LsSetup
  3. Ensure that your scanner is fully charged and plugged in. Take the SD card out of the scanner and put it into your computer.

Transfer 1_firmware.LsSetup From the Computer to the Scanner

  1. Open the SD card. At the top level, there are at least two folders: Preview and Scans. If there is an Updates folder, delete it. Make sure that you do not use the existing Updates folder.
  2. Create a new Updates folder at the top level. Make sure you capitalize the U.
  3. Copy the 1_firmware.LsSetup file into the new Updates folder and rename the file to firmware.LsSetup.
  4. Remove the SD card, and put it into the scanner.
  5. On the scanner, go to Manage > Service > Firmware Update and press the Update button. 
  6. After the scanner reboots, take SD card out of the scanner and put it back into your computer.

Transfer 2_firmware.LsSetup From the Computer to the Scanner

  1. Open the SD card. Delete the Updates folder from the SD card. Make sure that you do not use the existing Updates folder
  2. Create a new Updates folder at the top level. Make sure you capitalize the U.
  3. Copy 2_firmware.LsSetup into the new Updates folder and rename it to firmware.LsSetup.
  4. Remove the SD card from your computer, and put the SD card into the scanner.
  5. On the scanner, go to Manage > Service > Firmware Update and press the Update button. The update runs, completing in about 45 minutes. When it is finished, the scanner reboots.

Confirm Results

Check that the correct revision number appears.

  1. Go to Manage > General Settings > Scanner Details.
  2. Check that the Firmware Revision matches the number you wrote down above.
    • If you were upgrading from version 5.2 or earlier, verify the Firmware Revision is 5.3. Then download the latest firmware and repeat the update process.

 

Focus3D 20/120 and S 20/120

Focus3D__UserManual.png

Installation

  1. Click here to download the firmware. Write down the number that appears after Rev in the .zip file name (x.x.x.xxxxx).
  2. Unzip the file to your desktop. The .zip file contains two files.
    1_firmware.LsSetup
    2_firmware.LsSetup
  3. Go to Transfer 1_firmware.LsSetup From the Computer to the Laser Scanner to continue.

Transfer 1_firmware.LsSetup From the Computer to the Scanner

  1. Ensure that your scanner has a fully charged battery, then using the scanner's power supply, plug the scanner into an electrical power socket. This ensures that if there is a power outage the upgrade will not be interrupted.
  2. Take the SD card out of the scanner and put it into your computer.
  3. Open the SD card with Windows Explorer. At the top level, there are at least two folders: Preview and Scans. You may also have an Updates folder. If it exists, delete it. Make sure that you do not use the existing Updates folder.
  4. Create a new Updates folder at the top level. Make sure you capitalize the U.
  5. Copy the 1_firmware.LsSetup file into the new Updates folder and rename the file to firmware.LsSetup.
  6. Remove the SD card from your computer using the Windows safe removal option, and put the SD card into the scanner.
  7. On the scanner, go to Manage > Service > Firmware Update and press the Update button. The update runs, completing in about 5 to10 minutes. When the screen goes white, the scanner reboots.
  8. After the reboot, take SD card out of the scanner and put it into your computer.
  9. Go to Transfer 2_firmware.LsSetup From the Computer to the Focus3D to continue.

Transfer 2_firmware.LsSetup From the Computer to the Scanner

  1. Open the SD card with Windows File Explorer. Delete the Updates folder from the SD card. Make sure that you do not use the existing Updates folder
  2. Create a new Updates folder at the top level. Make sure you capitalize the U.
  3. Copy 2_firmware.LsSetup into the new Updates folder and rename it to firmware.LsSetup.
  4. Remove the SD card from your computer using the Windows safe removal option, and put the SD card into the scanner.
  5. On the scanner, go to Manage > Service > Firmware Update and press the Update button. The update runs, completing in about 45 minutes. When it is finished, the scanner reboots.
  6. Go to Confirm Results to continue.

Confirm Results

Check that the correct revision number appears.

  1. Go to Manage > General Settings > Scanner Details.
  2. Check that the Firmware Revision number matches the one you wrote down in Step 1.

Your scanner is ready to use.