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3D Laser Scanner

Focus S

Focus S Plus

Focus M

FARO® Knowledge Base

Firmware Installation for the Focus M and S Series

 FocusSME.jpg

Verify Firmware Version

Check the firmware version number to determine if you have the latest version.

  1. On the Scanner, go to Manage > General Settings > Scanner Details.
  2. The latest version is 6.5.1.2765, released 25 Nov 2019.

Release Notes

Click here to download the latest release notes.

Installation

If your firmware is not up-to-date and was not automatically updated by your scanner, use the instructions below. 

Note: Always perform firmware updates indoors away from windows and doors. Any access to the outside may cause interference with the GPS server. 

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

  1. Make sure your scanner and PC are fully charged, plugged in, and connected to the internet.
  2. From the Focus Home screen, navigate to Manage > Service > Firmware Update.
  3. Check that the Enable Online Updates is ON.
  4. Select Set Update Server URL. Make sure that the URL is http://farofirmware.websharecloud.com/v8updates/. Select OK
  5. Select Search for Updates Now. If an update is available, a message displaying the latest version number will appear.
  6. Select Download and Install.
    • The scanner will download and being installation of the update. Do not power down the scanner during the update process.
    • The scanner will reboot several times. This process may take up to 30 minutes.
    • When the update is complete, “Firmware installed successfully” will appear on the Focus display.
  7. Confirm results.

    • Go to Manage > General Settings > Scanner Details.
    • Check that the Firmware Revision version number matches the latest: 6.5.1.2765.

Manual Installation

If you cannot successfully use automatic update, you can manually download and install the firmware. 

Note: Always perform firmware updates indoors away from windows and doors. Any access to the outside may cause interference with the GPS server. 

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

Transfer .LsSetup file From the Computer to the Scanner

The latest version of the firmware is 6.5.1.2765, released 25 Nov 2019.

  1. Click here to download the firmware. (Alternate Download Link)
    Note: Write down the version number that has the format x.x.x.xxxxx in the .LsSetup file name.
  2. Insert and open the SD card on your PC. If an Updates folder already exists at the top level, delete it.
  3. Create a new Updates folder at the top level. Make sure you capitalize the U.
  4. Copy the .LsSetup file into the new Updates folder and rename the file to firmware.LsSetup.
  5. Eject the SD card, and put it into the scanner.
  6. The scanner will perform an initial check of the update file. This may take a minute or two. Wait until the SD card icon in the header bar stops flashing and disappears.

Install the firmware update

  1. Plug your scanner into an outlet and verify the battery is charged. This ensures that, if there is a power outage, the upgrade will not be interrupted.
  2. From the Home screen, navigate to Manage > Service > Firmware Update.
  3. Verify that Enable Online Updates is OFF.
  4. Select Search for Updates Now.
  5. Select Install.
    • The update will transfer to the scanner's internal memory, and the installation will begin automatically. Do not power down the scanner during the update process.
    • The scanner will reboot several times. This process may take up to 30 minutes.
    • When the update is complete, “Firmware installed successfully” will appear on the scanner’s display.
  6. Confirm results.
    • Go to Manage > General Settings > Scanner Details.
    • Check that the Firmware Revision version number matches the latest: 6.5.1.2765. 

See Also

Keywords:

reinstalling, reinstall, re-install, updating, update, download, latest firmware, current firmware, newest firmware, new firmware, what's new