Usage Guidelines for the Focus3D SD Card

Over time, it is possible that the Focus3D SD card could become damaged, or the scan data corrupted or lost. Many things may cause this to happen including, power outages, Internet connection interruptions, improperly ejecting the card, improper card storage, and accumulated ware on a long-used card.

We recommend these best practices to ensure your scan data is always safe.

• Make sure your Focus3D battery is fully charged before you start your scan project. If necessary, carry a spare, fully-charged battery or find a power source close by. Make sure you have long enough cables to access the power source if you need to use one.
• Make sure you have access to an uninterrupted Internet connection.
• Back up your SD card to a hard drive often, and make sure the hard drive is also backed up. Redundancy is key to proper data storage. 
• Store SD cards in a light-protected, hard, padded, water resistant case.
• Date and label SD cards clearly.
• Carry spare, correctly formatted SD cards. If you are having a problem with one SD card, immediately switch to a new one. 
• Avoid filling SD cards completely. Try to keep 25 percent of the card empty.
• Only use SD cards that meet the FARO specifications.
• Turn off the Focus3D before ejecting the SD card.
• Be careful when ejecting or inserting SD cards. Apply sensible pressure and never force them.
• If you have problems scanning, stop and address the issues instead of pressing on.
• Keep your Focus3D up to date with the latest firmware and have it serviced regularly.

If you believe your SD card is defective, you can send the card to FARO Support. We will confirm if the card is defective or the data is corrupted.