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Optor

Lab

FARO® Knowledge Base

License Activation for OptorL

Before You Begin

  1. Make sure you have a stable internet connection.
  2. Ensure you have administrator privileges on your PC.
  3. Turn off all anti-virus and firewall software. If you do not know how to do this, contact your IT department.
  4. If you use a dongle, insert it into the computer's USB port before you proceed.

Overview

The first time you run OptorL, the License Activation Wizard will guide you through the license activation process. After that you can use the License Manager to manage your keys.

The License Activation Wizard

When you start OptorL for the first time on a computer that does not have a valid license, the License Manager Wizard will be displayed.

Product Key

If you already have a product key, activate OptorL using the Product key option.

Online Activation

  1. Click the Product key button on the License Activation Wizard screen.
  2. Enter the product key in the Product key field.
  3. Click Next.
    Note: If your computer is not connected to the internet, click the I don't have internet connection link and continue to the Offline Activation section below.

Offline Activation

Web Portal

On the offline computer:

  1. Click the Web Portal button to begin.
  2. Click the blue C2V button.
  3. Save the C2V file.
  4. Copy this file to a USB drive or similar media that will allow you to transfer it to another PC.
  5. Click Next.
     

On the online computer:

  1. Transfer the C2V file to the online PC.
  2. Go the FARO® Licensing Portal website at: https://license.faro.com/Portal/activation
  3. Click Browse and select the C2V file. Click Open.
  4. Paste the Product Key into the Insert Product Key field.
  5. Click ACTIVATE.
  6. Click the Download v2c file button. It will be saved in the format of "activation_########_######.v2c"
  7. Copy this file to a USB drive or similar media that will allow you to transfer it back to the offline computer.

On the offline computer:

  1. Transfer the V2C file to the OptorPC.
  2. Return to the Web Portal screen and click Next.
  3. Click the blue V2C button.
  4. Select the V2C file, and click Open.
  5. The updated product/license key information will now be applied and you may begin using OptorL.
Email

On the offline computer:

  1. Click the Email button to begin.
  2. Click the blue C2V button.
  3. Save the C2V file.
  4. Copy this file to a USB drive or similar media that will allow you to transfer it to another PC.
  5. Click Next.

On the online computer:

  1. Transfer the C2V file to the online PC.
  2. Create and send an email as follows:
    • To: license@faro.com
    • Subject: {your product key}
    • Attachment: Attach the C2V file created in the previous section.
  3. In a few moments you will receive a return email with a V2C file attached. Download this V2C file to a USB thumb drive or similar media.

On the offline computer:

  1. Transfer the V2C file.
  2. Return to the Email screen and click Next.
  3. Click the blue V2C button.
  4. Select the V2C file, and click Open.
  5. The updated product/license key information will now be applied and you may begin using OptorL.

Trial

If you want to familiarize yourself with OptorL before making a purchase, take advantage of the full-featured trial by clicking the Trial button. Trail time periods range from 7 to 90 days depending on the product and version.

Hard Lock Key

Upon startup, the software will automatically detect an installed hard lock key/dongle. If you inserted the hard lock key/dongle after the software has started, click the Refresh button to attempt to re-detect it.

Transfer License

In the event that your license key is located on another computer on your network, the Transfer Key allows ability to transfer a license key that is located on another computer to the computer you are currently using.

  1. Click on Transfer Key button, the Key transfer window appears.
  2. In the Available license on host: dropdown box, select the computer that contains the license key you wish to transfer.
  3. Click on the desired key to highlight it
  4. Read and click the check box:
    I fully understand that by clicking Next after selecting a license available on a specific host I will make it unavailable in that computer and available in this one.
  5. Click the Next button.
  6. The license manager will apply the license key you specified to the computer you are currently using.

Network License

System administrators can create a network license server to make a pool of licenses available to client computers running FARO software. Licenses are hosted on the license server and are shared with client computers over a network. To access the license server, enter the hostname or IP in the field provided and click Next.

The License Manager

To help you maintain keys, Optorhas a built-in License Manager. It enables you to add, activate, manage, update, and transfer keys, as well as check information such as license type and expiration date. 

Accessing the License Manager

  1. Click the Services icon on the Welcome Page
  2. Click the Edit Options box .
  3. Click Open license manager.
  4. The License Manager will appear.

License Manager Options

Start Trial

Use this option to start a trial of OptorL.

Add License

  1. To activate a product key, click Add License
  2. Enter your product key in the Product Key field and click Submit.
     
  3. Click OK.  

Update Licenses

Use this if you have an existing license, but it did not update automatically. This will attempt to automatically update the OptorL license. If error messages continue to appear, use the manual update process.

Transfer Key

If you get a new computer or hard drive, you can transfer the key from the old computer to the new one. Note: Transferring a key removes it from the source computer. 

The instructions below assume OptorL is installed and licensed on the source PC, and the recipient PC has a version of OptorL with a valid trial license. If the trial license has expired, you will need to contact FARO Support.

Transferring a Key Over a Network

  1. On the recipient PC, open OptorL and access the License Manager. Click Transfer key.
  2. Select the source PC from the list of network hosts.
  3. Click Transfer.

Transfer a License Offline

Create .id File on Recipient PC
  1. On the recipient PC, open OptorL and access the License Manager. Click Transfer key.
  2. Click Transfer with RUS tool.
  3. In the RUS window, click the Transfer License tab.
     
  4. In the Collect information about the recipient computer area, click TransferLicenseBrowseIcon.PNG and navigate to a location where you can store the recipient computer's .id file.
  5. Click Save
  6. Click Collect and Save Information. A message appears telling you the file was saved in the chosen location. Click OK. Leave the RUS tool open.   
  7. Copy the recipient computer's .id file to the source computer. 
On Source Computer, Create a .h2h File
  1. On the source computer, open OptorL and access the License Manager. Click Transfer key.
  2. Click Transfer with RUS tool.
  3. Close OptorL, keeping the RUS window open.
    You must close OptorL because in the next steps, the product key will be removed and you will no longer be able to use OptorL on the source computer. 
  4. In the RUS window, in the Generate the license transfer file area, click on the row for the product key you want to transfer. 
  5. In the Read the recipient information file from field, click TransferLicenseBrowseIcon.PNG and navigate to location where you copied the recipient computer's .id file. Click Open. The .id file location appears in the field
  6. In the Generate the license transfer file to field, click TransferLicenseBrowseIcon.PNG and navigate to a location where you want to store the transfer file.h2h. Click Save and close the RUS tool.
  7. Copy the transfer file.h2h, to the recipient computer. 
On Recipient Computer, Apply a .h2h File
  1. On the recipient computer, in the RUS window, click the Apply License File tab.
  2. In the Update File field, click TransferLicenseBrowseIcon.PNG and navigate to a location where you copied the transfer file.h2h. Click Open. The .h2h file location appears in the field
  3. Click Apply Update. Details about the transferred license appear in the Apply License File tab, indicating the transfer process was successful.
  4. You may close the RUS tool and use OptorL on the recipient computer.   

Manually Activate a License

Use the Collect license information and Update from file options to manually activate a license.

Create a C2V File

  1. Access the License Manager. 
  2. Select the Collect license information option.
  3. Save the C2V file.
  4. Create and send an email as follows:
    • To: license@faro.com
    • Subject: {your product key}
    • Attachment: Attach the C2V file created in the previous section.
  5. Within one day or less, you should receive an email with an attached V2C file from the FARO automated license system. 

Activating a License With a V2C File

  1. After receiving the V2C file, save it to the OptorL PC.
  2. Open the License Manager and select Update from file.
  3. Navigate to and select the V2C file.
  4. Click Open.