Skip to main content
  Tags                    
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - French Language - Portuguese      
Language Quality HT MT AT NT              
All All - FARO Products                    
Hardware Hardware - All FARO Products                    
Accessories Accessories - All FARO Accessories                    
FaroArm FaroArm - All Models                    
USB FaroArm USB FaroArm - All Models USB FaroArm - Quantum S USB FaroArm - Advantage USB FaroArm - Digital Template USB FaroArm - Edge USB FaroArm - Fusion USB FaroArm - Platinum USB FaroArm - Prime USB FaroArm - Quantum USB FaroArm - Titanium  
Serial FaroArm Serial FaroArm - All Models Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver              
Gage Gage - All Models Gage - Standard, Plus, Power Gage - Bluetooth                
ScanArm or Laser Line Probe ScanArm or Laser Line Probe - All Models ScanArm or Laser Line Probe - Edge LLP V4 ScanArm or Laser Line Probe - LLP V1 V2 V3                
FaroArm Accessories FaroArm Accessories - All FaroArm Models FaroArm Accessories - USB FaroArms FaroArm Accessories - Platinum FaroArm Accessories - Titanium FaroArm Accessories - Gage FaroArm Accessories - Serial FaroArms FaroArm Accessories - Gold Serial FaroArms FaroArm Accessories - Silver Serial FaroArms FaroArm Accessories - All LLP Models FaroArm Accessories - LLP V1 V2 V3  
Laser Tracker Laser Tracker - All Models Laser Tracker - Vantage S M E Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Si X Xi            
Laser Tracker Accessories Tracker Accessories - All Models Tracker Accessories - Vantage Tracker Accessories - ION Tracker Accessories - Si X Si              
Imager 3D Imager - Cobalt                    
Laser Scanner Laser Scanner - All Models Laser Scanner - Focus S M E Laser Scanner - Focus3D Laser Scanner - Photon              
Laser Scanner Accessories Laser Scanner Accessories - All Models Laser Scanner Accessories - Focus S M E Laser Scanner Accessories - Focus3D Laser Scanner Accessories - Photon              
Hand Held Scanner Hand Held Scanner - Freestyle                    
Laser Projector Laser Projector - Tracer                    
Imaging Laser Radar Imaging Laser Radar - VectorRI                    
Computers Computers - All Computers                    
Software Software - All FARO Software                    
CAM2 CAM2 - Measure CAM2 - SmartInspect                  
SCENE SCENE - All SCENE Suite SCENE - Capture and Process SCENE - WebShare Cloud and WebShare 2Go SCENE - WebShare Server and Webshare 2Go              
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight                
Public Safety Public Safety - All Software Public Safety - FARO CAD Zone Fire Insurance Public Safety - FARO CAD Zone Crime Crash Public Safety - FARO CAD Zone CZ Point Cloud Public Safety - FARO CAD Zone First Look Pro Public Safety - FARO Zone 2D Public Safety - FARO Zone 3D Public Safety - FARO 360 Reality Public Safety - FARO 360 HD Public Safety - FARO 360 Blitz Public Safety - FARO 360 Genius
PointSense1 PointSense - All PointSense Suite PointSense - PointSense Basic PointSense - PointSense Pro PointSense - PointSense Building PointSense - PointSense Plant PointSense - PointSense Heritage PointSense - PointSense for Revit PointSense - TachyCAD Building PointSense - TachyCAD Archeology PointSense - TachyCAD Interior  
PointSense2 PointSense - PhoToPlan Basic PointSense - PhoToPlan PointSense - PhoToPlan Pro PointSense - PhoToPlan Ultimate BIM CIM - DisToPlan BIM CIM - MonuMap BIM CIM - hylasFM BIM CIM - VirtuSurv      
Factory Metrology Factory Metrology - All Software Factory Metrology - Visual Inspect App Factory Metrology - Visual Inspect CAD Translator Factory Metrology - RayTracer              

Gage

All Models

USB FaroArm

All Models

English

French

German

Italian

Japanese

Spanish

FARO® Knowledge Base

Event Log Package (Error Log) Creation for FaroArm

  1. Last updated
    20:47, 19 Dec 2016
  2. Save as PDF

Overview

Please update to the latest driver version before you create the Event Log Package. Many problems can be caused by old driver versions.

Please be sure your software is compatible to the latest driver version if you are using third party software.

Latest Driver

Please find the latest driver here.

Installing the Driver

Please follow these steps to install the driver:

  1. Disconnect your Arm and uninstall the old driver

  2. Restart

  3. Install the latest driver

  4. Restart

  5. Connect the Arm again

Creating the Event Log Package

The Event Log Package can be created as follows:

  1. Start > Programs > FARO > Create Event Log Package

  2. Please choose a folder where the Event Log Package will be saved in the following dialogue (recommendation: desktop). A file <chose name>.cab will be created.

Please send the Event Log to your customer service agent or your local support.

 

Keywords:

Arm, FARO, Driver, Event Log Package, Event, Log, Package, error, log file, file, error log