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FARO® Knowledge Base

Firmware Download for the Laser Line Probe (LLP)

FARO LLP Icon

Quick Steps

Before you download and install the latest Laser Line Probe (LLP) firmware, make sure you have already downloaded and installed the latest FaroArm® driver and firmware for your FaroArm, ScanArm®, or Design ScanArm model. Refer to the See Also links.

Here is all you have to do. Click links to see details.

  1. Check the installed LLP firmware version and compare it to the latest version number found in the table in step 2.
  2. Click one of these links to download the firmware for your LLP model. If you are using the FAROBlu™ HD, or the HD, and the version number is earlier than 650.8, contact FARO Support to send your LLP in to a FARO service center to upgrade the firmware.
    Release Date LLP Model Version Number Download
    Aug 2017 FAROBlu HD (V6) 650.8 Contact FARO Support
    Sep 2014 HD (V6) 650.8 Contact FARO Support
    Sep 2013 ES (V5) 530 Click Here
    Apr 2011 LLP (V4) 444 Click Here
  3. For the LLP ES (V5) or LLP (V4), install the latest firmware.
    CAUTION: The firmware for the LLP and  LLP ES are not compatible with each other. Please make sure that you download the correct one.
  4. Confirm that the version of the firmware has changed to the latest version.

Overview

The LLP on your FaroArm works best when it uses the latest LLP firmware. Upgraded firmware includes bug fixes and features that make it easier to get your job done quickly. This article shows you how to upgrade your LLP firmware to latest version.

You can upgrade the firmware for the ES or LLP yourself. Just download the firmware and follow the instructions in this article. But, if you are using an FAROBlu HD or HD, you must contact FARO Support to send your LLP or Design ScanArm in to a service center so a technician can upgrade the firmware for you. You cannot do this yourself.

If you sent your LLP, ScanArm, or Design ScanArm to a service center after the firmware release date for your LLP model mentioned in the table above, the service center installed the latest firmware for you. 

What's New—FAROBlu HD or HD (V6)

  • Added support for remote updates in the field
  • Improved thermal performance
  • Reduced fan noise

Prepare

Please review this table before you begin to ensure your success.

Time to Complete

20 minutes

Skills Needed

  • Knowledge of Windows at the operating system level

  • General computer skills

Prerequisites

  • Internet connection

  • Computer you use with the FaroArm and LLP, ScanArm, or Design ScanArm

  • Storage media for saving files, such as a flash drive

  • Latest firmware already installed.

Supported Software

  • CAM2 2018 or later,  Measure 10.x, Measure Q, Measure X, CAM2 4.x

Supported Hardware

  • FaroArm—FARO® QuantumS, QuantumM, FARO® Edge
  • LLP—FAROBlu™ HD (V6), HD (V6), ES (5), LLP (V4)
  • ScanArm—Quantum, QuantumM, Edge, Design ScanArm, or Forensics ScanArm

Production Status

This table shows you which LLP models are currently in production and which are considered to be in Legacy status. FARO supports Legacy hardware for the length of time stated in your license agreement. If you have a legacy LLP and would like to learn about the ease-of-use features of the latest products, click here.

Production Status LLP Models
In Production Now Blu HD (V6)

HD (V6)

Legacy
Discontinue Date: Sep 2017 ES (V5)
Discontinue Date: Dec 2013 LLP (V4)
Discontinue Date: Sep 2017 V3
Discontinue Date: Jun 2011 V2
Discontinue Date: Apr 2005 V1

Check LLP Firmware Version

There are several ways to check the LLP firmware version depending on what software you use. The most common way is to use the FaroArm Manager, but you can also check the LLP firmware using CAM2 2018 or later and Measure 10. 

FaroArm Manager

If you have installed the FaroArm driver version 6.x.x.x or later, you have access to the FaroArm Manager. This tool is installed with the driver on all computers you use  with your FaroArm. The FaroArm Manager enables you to quickly change FaroArm and LLP settings without opening other software. 

  1. Connect your FaroArm with attached LLP to the computer using the USB cable.
  2. Turn on the computer and the FaroArm. Make sure that all applications are closed and nothing is communicating with the FaroArm and LLP. 
  3. From the Microsoft Windows Start icon, click All Apps or All Programs FARO FaroArm Manager. The FaroArm Manager Home panel appears. 
    FaroArmManagerMainPage.png
  4. In the Probes group, click Probe Management. All connected probes appear in the Probe Management panel.
    FaroArmManagerLLPProbeMangement.png
  5. Look for the tile for the LLP connected to this FaroArm. Click on the green Connect icon in the upper-right corner to update the information.
  6. Click on the Edit pencil icon in the lower-left corner. The details for this LLP appear. 
    FaroArmManagerLLPEditProbe.png
  7. Compare the Firmware Version number to that in the Quick Steps table.
  8. If the firmware is not the latest, write down this number so that you can verify that it has changed after you install the latest firmware.

CAM2 2018 and Later

  1. Connect your FaroArm with attached LLP to the computer using the USB cable.
  2. Turn on the computer and the FaroArm. Make sure that all applications are closed and nothing is communicating with the FaroArm and LLP.
  3. Open CAM2 20YY.
  4. From the ribbon, click Home > Device Center. The Device Center panel appears. 
    CAM2DeviceCenter.png
  5. Click on the FaroArm with the LLP attached. The Device Information panel appears.
    CAM2DeviceInformation.PNG
  6. Click on Manage. In the All Probes group, look for the tile for the LLP connected to this FaroArm. Click on the green Connect icon in the upper-right corner to update the information.
    FaroArmManagerLLPProbeMangement.png
  7. Click on the Edit pencil icon in the lower-left corner. The details for this LLP appear. 
    If you are using a FaroArm driver 6.x.x.x or later, this is what you see.
    FaroArmManagerLLPEditProbe.png
    If you are using a FaroArm driver 5.8.5.2 or earlier, this is what you see.
    CAM2 M10 LLP Control Panel
  8. Compare the Firmware Version number to that in the Quick Steps table.
  9. If the firmware is not the latest, write down this number so that you can verify that it has changed after you install the latest firmware.

Measure 10

  1. Connect your FaroArm with attached LLP to the computer using the USB cable.
  2. Turn on the computer and the FaroArm. Make sure that all applications are closed and nothing is communicating with the FaroArm and LLP.
  3. Open Measure 10.
  4. From the main menu, click Devices > Device Control Panel (in some versions called Hardware Configuration). The Device Control Panel appears.
    CAM2 M10 Device Control Panel
  5. Click Measurement Mode Settings. The Mode Settings window appears.
    CAM2 M10 Mode Settings Window
  6. Click Settings. The Laser Line Probe Control Panel appears.
    If you are using a FaroArm driver 6.x.x.x or later, this is what you see.
    FaroArmManagerLLPEditProbe.png
    If you are using a FaroArm driver 5.8.5.2 or earlier, this is what you see.
    CAM2 M10 LLP Control Panel
  7. In the Information section, compare the Firmware Version number in the LLP Control Panel to that in the Quick Steps table.
  8. If your firmware is not the latest, write down this number so that you can verify that it has changed after you install the latest firmware.

Download and Install the Firmware For the LLP or ES

  1. Click here to download the latest firmware for your LLP model.
  2. Extract the firmware .zip file to an empty folder.
  3. Open the folder and execute the UsbFlashLLP_V#_Firmware###.exe file.

Confirm the LLP Firmware Version Has Changed

  1. Repeat the steps in the appropriate Check Firmware Version section.
  2. Check the number you wrote down in step 7 and confirm that it has changed to the latest version number.

Your firmware has been updated and you can use your LLP.

See Also

Keywords

reinstalling, reinstall, re-install, updating, update, LLP driver, Laser Line Probe driver, laser probe, scanning, scanner, update, V4, V5, V6, version four, version five, version six, dsa, quantum s, quantum m