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USB FaroArm

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FARO® Knowledge Base

Communication Issues with the FaroArm via Bluetooth in Geomagic 11

Product Management has found a bug when users are using the 5.6.5.3 FaroArm USB drivers while connecting via Bluetooth to Geomagic.

It only seems to affect Windows Vista and Windows 7. Here is the workaround:
- When you pair the FaroArm with the host Bluetooth application, it creates a COM port for the FaroArm
- Then you go into the FARO Bluetooth manager and create a new connection
- You will be asked to select the COM port from a drop down menu
- The COM port may have an extra character at the end, i.e., "COM5" may show up as "COM5o". If you select as is, it will not work
- Simply click on it in the selection field and delete the last character
- It should work fine now.

This bug was corrected in the following FaroArm USB driver release.



Keywords: geomagic, bug, bluetooth