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FARO® Knowledge Base

Error-Serious Hardware Error When Connecting the FaroArm via Bluetooth

The issue lies in the computer not downloading the FaroArm's calibration file properly. To fix this issue, do the following:

1) Turn off the Bluetooth option on the arm or computer

2) Succesffully connect your FaroArm to the computer via USB

3) Disconnect from the USB connection and unplug the USB cable

4) Enable the arms Bluetooth and connect again via Bluetooth

During the USB connection, the proper calibration files will be transferred over to the computer. When connecting to Bluetooth again, it will know how to correctly connect to the FaroArm with no errors.


Keywords:

serious hardware error, bluetooth