Skip to main content
  Tags                  
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - French Language - Portuguese    
Language Quality HT MT AT NT            
All All - FARO Products                  
Hardware Hardware - All FARO Products                  
Accessories Accessories - All FARO Accessories                  
FaroArm FaroArm - All Models                  
USB FaroArm USB FaroArm - All Models USB FaroArm - Quantum S USB FaroArm - Advantage USB FaroArm - Digital Template USB FaroArm - Edge USB FaroArm - Fusion USB FaroArm - Platinum USB FaroArm - Prime USB FaroArm - Quantum USB FaroArm - Titanium
Serial FaroArm Serial FaroArm - All Models Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver            
Gage Gage - All Models Gage - Standard, Plus, Power Gage - Bluetooth              
ScanArm or Laser Line Probe ScanArm or Laser Line Probe - All Models ScanArm or Laser Line Probe - Edge LLP V4 ScanArm or Laser Line Probe - LLP V1 V2 V3              
FaroArm Accessories FaroArm Accessories - All FaroArm Models FaroArm Accessories - USB FaroArms FaroArm Accessories - Platinum FaroArm Accessories - Titanium FaroArm Accessories - Gage FaroArm Accessories - Serial FaroArms FaroArm Accessories - Gold Serial FaroArms FaroArm Accessories - Silver Serial FaroArms FaroArm Accessories - All LLP Models FaroArm Accessories - LLP V1 V2 V3
Laser Tracker Laser Tracker - All Models Laser Tracker - Vantage S M E Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Si X Xi          
Laser Tracker Accessories Tracker Accessories - All Models Tracker Accessories - Vantage Tracker Accessories - ION Tracker Accessories - Si X Si            
Imager 3D Imager - Cobalt                  
Laser Scanner Laser Scanner - All Models Laser Scanner - Focus S M E Laser Scanner - Focus3D Laser Scanner - Photon            
Laser Scanner Accessories Laser Scanner Accessories - All Models Laser Scanner Accessories - Focus S M E Laser Scanner Accessories - Focus3D Laser Scanner Accessories - Photon            
Hand Held Scanner Hand Held Scanner - Freestyle                  
Laser Projector Laser Projector - Tracer                  
Imaging Laser Radar Imaging Laser Radar - VectorRI                  
Computers Computers - All Computers                  
Software Software - All FARO Software                  
CAM2 CAM2 - Measure CAM2 - SmartInspect                
SCENE SCENE - All SCENE Suite SCENE - Capture and Process SCENE - WebShare Cloud and WebShare 2Go SCENE - WebShare Server and Webshare 2Go            
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Zone & ARAS FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO Zone - 2D FARO Zone - 3D FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius
PointSense1 PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior  
PointSense2 CAD Plugin - PhoToPlan Basic CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv    
VI-Tracer-BuildIT Visual Inspect - App Visual Inspect - CAD Translator RayTracer - RayTracer BuildIT - BuildIT BuildIT - Projector          

Laser Scanner

Focus3D

Chinese

English

FARO® Knowledge Base

Data Recovery Options and Usage Guidelines for the SD Card Used with the Focus3D Laser Scanner

Focus3D X30/130/330 Series Icon

Overtime, it is possible that the Focus3D SD card could become damaged, or that the scan data stored on the card could become corrupted, damaged, or lost. Many things may cause this to happen. Some examples include, but are not limited to, power outages, Internet connection interruptions, improperly ejecting the card, improper card storage, and accumulated ware on a long-used card. If scan data exists on the card, but will not load correctly or seems to have disappeared, you can send the card to FARO Support. We will review it to see if some or all of the scan data can be recovered. We do our best, but we cannot guarantee recovery results. If instead you use third-party tools to recover scan data before sending it to FARO support, there may be very little we can do to help you recover your scan data.

So, please use these best practices to ensure your scan data is always safe.

  • Make sure your Focus3D battery is fully charged before you start your scan project. If necessary, carry a spare, fully-charged battery or find a power source close by. Make sure you have long enough cables to access the power source if you need to use one.
  • If you are using an Internet connection, as much as possible, make sure you have uninterrupted access.
  • Back up your SD card to a hard drive often, and make sure the hard drive is also backed up. Redundancy is key to proper data storage. 
  • Store SD cards in a light-protected, hard, padded, water resistant case.
  • Date and label SD cards clearly.
  • Carry spare, correctly formatted SD cards. If you are having a problem with one SD card, immediately switch to a new one. 
  • Avoid filling SD cards completely. Leave some space for processing. Three quarters is a good rule of thumb.
  • Only use SD cards that meet the FARO specifications.
  • Turn off the Focus3D before you eject the SD card.
  • Be careful when ejecting SD cards from or inserting them into the Focus3D. Apply sensible pressure and never force them.
  • If you find you hare having problems scanning, stop and address the issues instead of pressing on.
  • And of course, keep your Focus3D up to date with the latest firmware and have it serviced regularly.