This error indicates that one of the self-checks of the scanner failed. It doesn’t necessarily mean that the scan data itself is affected, just that you should take additional steps and verify that the reported distances in the scan are reasonable or realistic.
To resolve this issue it is first recommended to clean mirror, lenses and reference mart areas. If this fixes the issue please make sure rescan that position just in case any data has been compromised. If cleaning does not resolve your issue please attempt to reinstall or update the Focus Scanners firmware.
If neither solution fixes your issue please contact FARO Customer Service at email@example.com
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