Skip to main content
  Tags                  
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - French Language - Portuguese    
Language Quality HT MT AT NT INT - Internal          
All All - FARO Products                  
Hardware Hardware - All FARO Products                  
Accessories Accessories - All FARO Accessories                  
FaroArm FaroArm - All Models                  
USB FaroArm USB FaroArm - All Models USB FaroArm - Quantum S M USB FaroArm - Advantage USB FaroArm - Digital Template USB FaroArm - Edge USB FaroArm - Fusion USB FaroArm - Platinum USB FaroArm - Prime USB FaroArm - Quantum USB FaroArm - Titanium
Serial FaroArm Serial FaroArm - All Models Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver            
Gage Gage - All Models Gage - Standard, Plus, Power Gage - Bluetooth              
ScanArm or Laser Line Probe ScanArm or Laser Line Probe - All Models ScanArm or Laser Line Probe - Edge LLP V4 ScanArm or Laser Line Probe - LLP V1 V2 V3              
FaroArm Accessories FaroArm Accessories - All FaroArm Models FaroArm Accessories - USB FaroArms FaroArm Accessories - Platinum FaroArm Accessories - Titanium FaroArm Accessories - Gage FaroArm Accessories - Serial FaroArms FaroArm Accessories - Gold Serial FaroArms FaroArm Accessories - Silver Serial FaroArms FaroArm Accessories - All LLP Models FaroArm Accessories - LLP V1 V2 V3
Laser Tracker Laser Tracker - All Models Laser Tracker - Vantage S M E Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Si X Xi          
Laser Tracker Accessories Tracker Accessories - All Models Tracker Accessories - Vantage Tracker Accessories - ION Tracker Accessories - Si X Si            
Imager 3D Imager - Cobalt                  
Laser Scanner Laser Scanner - All Models Laser Scanner - Focus S M E Laser Scanner - Focus3D Laser Scanner - Photon            
Laser Scanner Accessories Laser Scanner Accessories - All Models Laser Scanner Accessories - Focus S M E Laser Scanner Accessories - Focus3D Laser Scanner Accessories - Photon            
Hand Held Scanner Hand Held Scanner - Freestyle                  
Laser Projector Laser Projector - Tracer                  
Imaging Laser Radar Imaging Laser Radar - VectorRI                  
Computers Computers - All Computers                  
Software Software - All FARO Software                  
CAM2 CAM2 - Measure CAM2 - SmartInspect                
SCENE SCENE - All SCENE Suite SCENE - Capture and Process SCENE - WebShare Cloud and WebShare 2Go SCENE - WebShare Server and Webshare 2Go            
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Zone & ARAS FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO Zone - 2D FARO Zone - 3D FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius
PointSense1 PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior  
PointSense2 CAD Plugin - PhoToPlan Basic CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv    
VI-Tracer-BuildIT Visual Inspect - App Visual Inspect - CAD Translator RayTracer - RayTracer BuildIT - BuildIT BuildIT - Projector          

Laser Scanner

Focus3D

Chinese

English

German

Italian

Japanese

Spanish

FARO® Knowledge Base

Error Codes for the Focus3D

Here is a list of some of the known error codes you might receive when using the Focus 3D.  If you get one of the following error messages, please contact your local customer service team for assistance:

 

  • Failure message received from motor controllers
    • One of the horizontal or vertical motors issued an error
  • Timeout: Motor home position
    • The horizontal motor couldn't find its zero index.
  • Internal Error: Invalid parameter
    • The scanner parameters are inconsistent.
  • Failed to open communication line to scanner
    • The communication with the sensor module couldn't be established.
  • Distance measurement tolerance exceeded
    • The white reference area on the base gave inconsistent measurements. Please check cleanliness of reference area, mirror, and lenses.
  • Timeout: Line sync signal
    • The mirror motor couldn't find its zero index.
  • Motor speed tolerance exceeded

    • The speed of the mirror motor isn't uniform.
  • 1000 Unknown error
    • An unknown error occurred. Ensure user is on latest firmware and USB driver.
  • 1010 Critical SD Card space
    • There is almost no space left on the SD card.
  • 1020 Not enough SD card space
    • There is not enough space left on the SD card.
  • 1030 No SD Card inserted
    • There is no SD Card in the scanner.
  • 1035 SD Card write protection
    • The SD Card is write protected.
  • 1040 File not deleted
    • File could not be deleted as it does not exist on the SD card anymore.
  • 1050 File not available
    • File could not be read as it does not exist on the SD card anymore.
  • 1060 File renamed
    • File has been renamed by the system as a file with the same name already exists on the SD card.
  • 1070 Internal memory critical
    • The internal scanner harddrive is almost full.
  • 1080 Internal memory full
    • The internal scanner harddrive is full.
  • 1110 Critical Temperature
    • Temperature of the scanner is in the upper critical range. Scanning is still possible but temperature might have a negative effect on the scan quality.
  • 1120 Critical Temperature
    • Temperature of the scanner is in the lower critical range. Scanning is still possible but temperature might have a negative effect on the scan quality.
  • 1130 Temperature too high
    • Temperature of the scanner is too high. Scanning is not possible.
  • 1140 Scanner temperature too low -
    • Temperature of the scanner is too low. Scanning is not possible.
  • 1210 Strong scanner inclination
    • Inclination of the scanner is not within +/- 5°. This could result in slighlty inexact scan measurements.
  • 1310 Low battery
    • Battery charge state is low, the battery might be empty soon.
  • 1320 Battery almost empty
    • Battery is empty. Scanning is not possible. Scanner will automatically shut down soon.
  • 1330 Battery status unknown
    • Unable to read the battery status information.
  • 1410 Parameters were adjusted
    • Controller interferred to adjust parameters to the hardware.
  • 1420 Command not executed
    • Couldn't execute command because of a previous running scan operation.
  • 1430 Scanner busy
    • Failed to run scanner task. A scanner operation is still active, you cannot start the next operation now.
  • 1440 Scanner Operation Failure
    • Internal scanner error.
  • 1450 Distance Tolerance Exceeded
    • Distance measurements in the reference track exceed the defined tolerances.
  • 1610 Module Status Error
    • Module Status Error: Data version mismatch.
  • 1620 Out of time failure
    • Out of time failure: this indicates an internal scanner error.
  • 1630 Color aquisition failure
    • Color aquisition has stopped unexpectedly. Probably color aquisition is not complete.
  • 1640 Low Picture Brightness
    • Color Exposure of pictures has very low brightness in some areas. Recommend to change Color Metering Mode
  • 1710 WLAN error
    • The WLAN device could not be found.
  • 1720 WLAN error
    • Could not set the IP address of the WLAN device.

 

Keywords:

error codes, focus 3d, scene 4.8