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FARO® Knowledge Base

Firmware and Installation Instructions for the Focus3D 20/120 and S 20/120

Focus3D

Quick Steps

The latest version of the FARO® Laser Scanner Focus3D S20/120 firmware is 5.5.7.50152 released 15 January, 2017.

  1. Click here to download the firmware. 
  2. Unzip the firmware file.
  3. Transfer 1_firmware.LsSetup from the computer to the scanner.
  4. Transfer 2_firmware.LsSetup from the computer to the scanner.
  5. Confirm results.

What's New

Download the Release Notes to get details about what has changed in the latest version.

Who Needs This Upgrade

If your scanner was serviced by FARO after 15 January, 2017, the latest firmware was loaded by the service technician. You can check the firmware version number to be sure you have the latest. 

  1. On the scanner, go to Manage > General Settings > Scanner Details.
  2. If the firmware version number is Rev5.5.7.50152, you have the latest firmware and no further action is necessary.
    If you have an earlier version, upgrade the firmware as instructed in this article.

Overview

Without the right firmware installed on your computer, your FARO scanner might not work correctly. When FARO releases new firmware or FARO® SCENE software, you may have to upgrade the firmware installed on your computer and scanner. The firmware latest version is compatible with any model of the supported hardware listed here.

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

The scanners described in this table are considered to be in Legacy status. FARO supports Legacy hardware for the length of time stated in your license agreement. This article will remain available for your convenience. If you would like to learn about the Laser Scanners FARO is actively developing, click here.

Discontinue Dates Laser Scanner Model
Mar 2014 Focus3D S20/120
Jan /2012 Focus3D 20/120

Prepare

Please review this table before you begin to ensure your success.

Time to Complete This procedure may take up to 60 minutes and must not be interrupted or the upgrade may not work.
Skills Needed
  • Knowledge of Windows at the operating system level
  • General computer skills
Prerequisites
  • Internet connection
  • Computer you use with the scanner
  • SD card you use with the scanner
  • Storage media for saving the upgrade files, such as a flash drive
Supported Hardware
  • Laser Scanner Focus3D 20/120
  • Laser Scanner Focus3D S20/120
Supported Software
  • SCENE
Back to top

Unzip the Firmware

  1. After you have downloaded the latest firmware, write down the number that appears after Rev in the .zip file name (x.x.x.xxxxx).
  2. Unzip the file to your desktop. The .zip file contains two files.
    1_firmware.LsSetup
    2_firmware.LsSetup
  3. Go to Transfer 1_firmware.LsSetup From the Computer to the Laser Scanner to continue.

Transfer 1_firmware.LsSetup From the Computer to the Scanner

  1. Ensure that your scanner has a fully charged battery, then using the scanner's power supply, plug the scanner into an electrical power socket. This ensures that if there is a power outage the upgrade will not be interrupted.
  2. Take the SD card out of the scanner and put it into your computer.
  3. Open the SD card with Windows Explorer. At the top level, there are at least two folders: Preview and Scans. You may also have an Updates folder. If it exists, delete it. Make sure that you do not use the existing Updates folder.
  4. Create a new Updates folder at the top level. Make sure you capitalize the U.
  5. Copy the 1_firmware.LsSetup file into the new Updates folder and rename the file to firmware.LsSetup.
  6. Remove the SD card from your computer using the Windows safe removal option, and put the SD card into the scanner.
  7. On the scanner, go to Manage > Service > Firmware Update and press the Update button. The update runs, completing in about 5 to10 minutes. When the screen goes white, the scanner reboots.
  8. After the reboot, take SD card out of the scanner and put it into your computer.
  9. Go to Transfer 2_firmware.LsSetup From the Computer to the Focus3D to continue.

Transfer 2_firmware.LsSetup From the Computer to the Scanner

  1. Open the SD card with Windows File Explorer. Delete the Updates folder from the SD card. Make sure that you do not use the existing Updates folder
  2. Create a new Updates folder at the top level. Make sure you capitalize the U.
  3. Copy 2_firmware.LsSetup into the new Updates folder and rename it to firmware.LsSetup.
  4. Remove the SD card from your computer using the Windows safe removal option, and put the SD card into the scanner.
  5. On the scanner, go to Manage > Service > Firmware Update and press the Update button. The update runs, completing in about 45 minutes. When it is finished, the scanner reboots.
  6. Go to Confirm Results to continue.

Confirm Results

Check that the correct revision number appears.

  1. Go to Manage > General Settings > Scanner Details.
  2. Check that the Firmware Revision number matches the one you wrote down in step 1 of the Unzip the Firmware section.

Your scanner is ready to use.

See Also

Keywords:

reinstalling, reinstall, re-install, updating, update, download, latest firmware, current firmware, newest firmware, new firmware, what's new