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3D Laser Scanner

Photon

FARO® Knowledge Base

Connection Issues with an iPod Touch or iPhone and the Laser Scanner LS

There can be some difficulties when setting up a WiFi connection between the iPod Touch / iPhone and FARO® Laser Scanners. The problem occurs only when the iPod Touch / iPhone should connect to a so-called "Ad-Hoc Network", which connects 2 computers with each other. This is exactly what we use for the WiFi connection to our scanners.

Intense tests and web research showed that this is not a problem of our laser scanner or the WiFi stick but caused by a flaw in Apple's firmware for the iPod Touch / iPhone since the current version 1.1.3.

Many other people are affected by this, as you may see when you search for that topic on the internet (i.e. http://www.ipodtouchfans.com/forums/showthread.php?t=34950&highlight=wifi+workaround&page=2 or http://www.ipodtouchfans.com/forums/showthread.php?t=34513 ).

Until Apple will hopefully fix this issue with the next firmware update for the iPod Touch / iPhone, we found a WORKAROUND to make the iPod Touch / iPhone work with the LS.

What you need:

  1. Your LS with the Fritz! WiFi stick plugged in and the scanner turned on
  2. Your computer, connected to the LS via Ethernet (normal operation mode)
  3. Your iPod Touch / iPhone
  4. A WiFi access point (i.e. your private WiFi router or any public access point) and the access data for this access point (note: you need the password in HEXADECIMAL numbers. NOT the clear text "pass phrase")


What you have to do:

  1. Start your LS
  2. Connect your computer to the LS
  3. Make sure the WiFi access point is up and running
  4. Start the iPod Touch / iPhone
  5. Connect to the WiFi access point first (with the access data you have to know)
  6. The principle steps are shown in Chapter 3 of the attached document. BUT DO NOT CONNECT TO THE SCANNER!
    Note: you need the password in HEXADECIMAL numbers. NOT the clear text "pass phrase"
  7. Connect to the LS via WiFi
    • First connect with the Internet Explorer of your computer to the LS to retriev the scanner's network ID, IP adress, sub-net mask and WEP password. This is explained in Chapter 1 of the attached document
    • Connect your iPod Touch / iPhone to the LS Follow the instructions in Chapter 3 of the attached document.
  8. Now the iPod Touch / iPhone should connect to LS!



DO NOT delete you network connection settings from the iPod Touch / iPhone.

DO NOT RESTORE your iPod Touch / iPhone via iTunes



Keywords: Apple, connect, ipod, iphone