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FARO® Knowledge Base

License Activation for BuildIT Construction 2018 and Later

BuildITConstruction-bty.png

Overview

Different versions of FARO® BuildIT Construction, FARO® BuildIT Metrology or FARO® BuildIT Projector contain different interfaces for administering licenses. BuildIT 2018 and later versions contain a built-in License Manager. BuildIT 2019.5 and later versions contain a first-run License Wizard to help new users, as well as the License Manager for current users.

Note: If you are activating a product key for a Network License, you will need to refer to this article.

Activating a New License: Product Key

If you are running BuildIT software and need to activate a product key, you will do so through either the License Manager or License Wizard which are both described below. If your PC does not have a stable Internet connection, you will need to generate a C2V file and contact support.

These tools will not pop up automatically for a computer with an existing license (for example, an unexpired trial license). In this case, apply a new product key by opening the License Manager through the BuildIT Help menu.

License Wizard

  1. Click the Product Key button.
  2. Enter the key in the Product Key field.

License Manager

  1. Click the Help tab.
  2. Click License Status.
  3. Click Add license.
  4. Enter the Product Key in the Product Key field.
  5. Click Submit.

Activating a New License: Dongle

Dongle owners will receive either a V2C file to update/activate their license or update codes.

Always ensure your dongle is plugged in before opening the software.

License Manager

  1. Plug in you dongle.
  2. Start the BuildIT software.
  3. Click the Help tab.
  4. Click License Status.
  5. Click Update from file.
  6. Select the .V2C file from your PC directory and click Open.

Applying a License Update or V2C

If you are an existing customer, you will be emailed a V2C file which you will apply to update your license. Note: V2C files are unique to the computer you use with BuildIT. You cannot interchange these files with different computers.

If you received update codes instead of a .V2C file you will need to use the Hardware License Utility.

Always ensure your dongle is plugged in before opening the software.

Applying a V2C File

  1. Open the return email and save the V2C file to your PC. (If you have not received an email with a V2C file, contact support@builditsoftware.com.)
  2. Open BuildIt.
  3. Click the Help tab.
  4. Click License Status.
  5. Click Update from file.
  6. Select the .V2C file from your PC directory and click Open.

Applying a V2C to Update a Network License

  1. Open a web browser on the server PC with the network license.
  2. Type http://localhost:1947 to open the Sentinel Admin Control Center.
  3. Click Update/Attach.
  4. On the next page, click Choose File.
  5. Navigate to the V2C file and click Open.
  6. Click Apply File.

Troubleshooting

If you are having issues activating/updating a license, consider the following tips.

  • Ensure you have stable internet connection.
  • Ensure you have administrator privileges on your computer.
  • Turn off all anti-virus/firewall software during activation. (If necessary, contact your IT department for assistance.)
  • If you are using a USB Portlock/Dongle, attach it to your computer before you open the software.

If you need to create a C2V file, follow the steps below. 

Create a C2V File

  1. Click the Help tab.
  2. Click License Status.
  3. Click Collect license information.
  4. Save the C2V file to your PC. 
  5. Attach the file to an email and send it to: support@builditsoftware.com.
  6. You will receive an email with a matching V2C file attached. Apply the V2C file using the instructions above.