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FARO® Knowledge Base

Error - Trying to Check if New Version is Available

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CAM2-Beauty.png

Overview

When you see the following error message: "An error occurred while trying to check if a newer version is available."

error_newversion.PNG

It means there's a notification of a newer version of CAM2 that has become available. However, CAM2 was unable to reach the server and the notification became an error.

Troubleshooting

To correct the error message, check the following:

  • Ensure you are connected to the internet. 
  • Firewalls are not running.
  • No software is blocking CAM2.


Note: Monitor this message, as it may change once the server is reached to the following:

latestversion.PNG