Skip to main content
                     
As-Built As-Built - Revit As-Built - AutoCAD VirtuSurv - VirtuSurv 2018 As-Built - Modeler VirtuSurv - VirtuSurv 2019          
BuildIT BuildIT - Projector BuildIT - Construction BuildIT - Metrology              
CAM2 CAM2 - SmartInspect CAM2 - 2018 CAM2 - Measure 10 CAM2 - Measure Q CAM2 - Measure X CAM2 - Measure 3/4 CAM2 - AnthroCAM CAM2 - 2019 CAM2 - 2020  
Cobalt 3D Imager 3D Imager - Cobalt                  
Cobalt Design Cobalt Design - M Cobalt Design - S Cobalt Design - Dual              
Computers Computers - All Computers                  
Dental Scanners Optor - Lab Optor - Clinic                
FARO Aras 360 & CAD Zone FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius    
FARO Zone present4D - present4D                  
FARO Zone 2D FARO Zone 2D - 2018 FARO Zone 2D - 2019 FARO Zone 2D - 2020              
FARO Zone 3D FARO Zone 3D - 2018 FARO Zone 3D - 2019 FARO Zone 3D - 2020              
FARO Zone 3D Advanced FARO Zone 3D Advanced - 2018 FARO Zone 3D Advanced - 2019 FARO Zone 3D Advanced - 2020              
FaroArm/ScanArm FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E FaroArm/ScanArm - Edge FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage
FaroArm/ScanArm FaroArm/ScanArm - Digital Template FaroArm/ScanArm - Gage                
Hand Held Scanner 2D Hand Held Scanner - ScanPlan 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects            
Language Quality HT MT AT NT INT - Internal          
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - Portuguese Language - French    
Laser Projector RayTracer - RayTracer Laser Projector - Tracer M Laser Projector - Tracer SI              
Laser Radar Imaging Laser Radar - VectorRI                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon 3D Laser Scanner - Focus S Plus    
Laser Tracker Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Vantage S Laser Tracker - Si Laser Tracker - X Laser Tracker - Xi Laser Tracker - Vantage E Laser Tracker - Vantage S6 Laser Tracker - Vantage E6  
Legacy Gage Legacy Gage - Bluetooth Legacy Gage - Plus Legacy Gage - Standard Legacy Gage - Power            
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Open Tech Dental Open Technologies Scanner - NeWay Open Technologies Scanner - Click Open Technologies Scanner - Deluxe Open Technologies Scanner - Smart Open Technologies Scanner - Easy Open Technologies Software - 1Click Open Technologies Software - Optical RevEng Dental Open Technologies Software - ScanWay    
PointSense PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior CAD Plugin - PhoToPlan Basic
PointSense CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv      
RevEng RevEng - RevEng RevEng - RevEng Capture                
Scan in a Box Scan in a Box - M Scan in a Box - S Scan in a Box - Legacy Models              
ScanArm ScanArm - Design ScanArm 2.0 ScanArm - Design ScanArm ScanArm - Forensic ScanArm ScanArm - Design ScanArm 2.5C            
SCENE SCENE - Capture and Process SCENE - WebShare Server and 2Go SCENE - WebShare Cloud SCENE - WebShare 2Go App SCENE - 2018 SCENE - 7.x SCENE - 6.x SCENE - 5.x SCENE - 4.x SCENE - LT
SCENE SCENE - 2019 SCENE - 2go App                
Serial FaroArm Serial FaroArm - Silver Serial FaroArm - Gold Serial FaroArm - Bronze              
Visual Inspect Visual Inspect - App Visual Inspect - CAD Translator                

CAM2

2020

2019

2018

English

FARO® Knowledge Base

Error - Trying to Check if New Version is Available

  1. Last updated
  2. Save as PDF

CAM2-Beauty.png

Overview

When you see the following error message: "An error occurred while trying to check if a newer version is available."

error_newversion.PNG

It means there's a notification of a newer version of CAM2 that has become available. However, CAM2 was unable to reach the server and the notification became an error.

Troubleshooting

To correct the error message, check the following:

  • Ensure you are connected to the internet. 
  • Firewalls are not running.
  • No software is blocking CAM2.


Note: Monitor this message, as it may change once the server is reached to the following:

latestversion.PNG