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FARO® Knowledge Base

Activate a Product License Key for SCENE LT 5.5 or Earlier

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FARO SCENE Screen and Box

Overview

SCENE LT is free software, and as of version 6.0 you no longer need a license key to run it. You can upgrade it or run it on different computers without a license.

If you are using SCENE LT 5.5 or earlier, after the 30-day trial you need a license key. If you want to use SCENE LT on a different computer, you need a new key. The key is linked to the computer system ID.

This article shows you how to get a license key, if applicable, and apply it.

Prepare

Time to Complete 30 minutes
Skills Needed
  • Knowledge of Windows at the operating system level
  • General computer skills
Prerequisites
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Get and Activate a License Key

  1. On the SCENE LT main menu go to Help > Licensing.
  2. Click Send to generate a license request file. This file does not contain any private data. It only contains the product name and your system ID (MAC address of your network adapter). This information is needed to generate the key for your system.
  3. Send the system ID to FARO.
    • If an email client is properly installed on your system, an automatically generated email with the license request file attached will be opened. Just send this email to the address provided.
    • If an email client is not installed on your system, manually send the generated license request file to FARO. You may find this file in your local user folder under C:\Users\YOUR_USER_NAME\AppData\Local\FARO\SCENE\Data\Licensing. It is the file with the .lr extension. Attach it to an email and send it to: SCENE-Licensing@faroeurope.com
  4. Once the email with the license request file has been sent to FARO you will receive an automatic email with your license key. Copy this key to the Add new license field in the license manager, click Add, and then OK or Apply.

The license key should appear in the list and you should be should be able to use SCENE LT.

Troubleshooting

If this procedure does not work, click here to get your computer's MAC address. Write it down and contact FARO Support.