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Legacy Software

Insight

English

Japanese

FARO® Knowledge Base

Difference Between the FARO Insight Menu Item (Tracker>Utilities) and the FARO Utilities Software

In the menus at the top of FAROInsight, there is a menu item of Tracker -> Utilities. This menu item has three options, Control Pad…, Operational Checks… and Compensation…

The Control Pad… menu option opens up the Tracker Control Pad after downloading it from the trackers MCU.

The Operational Checks… menu option opens up the Operational Checks after downloading it from the trackers MCU.

The Compensation… menu option opens up FARO CompIT after downloading it from the trackers MCU.

Insight also installs another program called FARO Utilities. FARO Utilities also has the ability to open up the Control Pad, the Operational Checks and CompIT. However, FARO Utilities has the additional ability to open up Diagnostic screens which may be useful if you need to contact Customer Support for troubleshooting purposes. FARO Utilities also provides additional tools such as the ability to change the trackers IP address from the default value of 128.128.128.100. Periodically, FARO Utilities has been updated to address minor software bugs or to be fully compatible with newer operating systems where FAROInsight has not. Therefore, it is possible to download and install a more recent version of FARO Utilities than what is included in the FAROInsight installation.

Even though the Tracker -> Utilities menu item and the FARO Utilities has the same name and has some of the same functionality, the Tracker -> Utilities menu item does not reference or link to the separate FARO Utilities program that is installed. Because Insight does not reference or link to FARO Utilities, it is not possible (or required) to make any changes or Insights configuration to ensure that the Tracker -> Utilities menu item works properly.

 

Keywords:

Insight Utilities menu