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FARO® Knowledge Base

License Activation for Visual Inspect CAD Translator

Overview

Most FARO® software requires a valid license to open and use it. As part of your FARO software purchase, you will receive a Product Key, the key provides secure access to your FARO software. Visual Inspect CAD Translator 2019 and later contains a built-in License Manager that allows you to add, manage, and update licenses and provides information such as the type of license and expiration date.

Before attempting to update/activate your license:

  • Ensure you have stable internet connection.
  • Ensure you have administrator privileges on your computer.
  • Turn off all anti-virus and firewall software, as it can affect the activation process. Be sure to turn it back on again at the end of this process. If you do not know how to do this, contact your IT department.

The License Manager interface varies by version, please refer to the section below that apples to the version of software you are installing.

CAD Translator Version 2019 and Later

When you start the application for the first time on a computer that does not have a valid license, the License Manager Wizard homepage will be displayed.
WizardHome.png

Product Key

Online Activation

  • If you have a valid Product Key, click the Product key button, then enter it in the field provided and click Next.
    If your computer is not connected to the internet, click the "I don't have internet connection" link and continue to the Offline Activation section below.
    VIWizEnterKey.png

Offline Activation

If you need to activate your software on a computer that does not have an internet connection, you can do so using another computer that does have internet access via one of two methods. Each method requires a creation of a C2V file from the offline computer, and then sending this file (using an online computer) via email or using FARO Licensing Portal website. Both of these methods will return a V2C license file, which can then be transferred to offline computer (via a USB thumb drive or similar media).
VIWizOfflineHome.png

Web Portal

On the offline computer:

Click the Web Portal button to begin.

  1. Click the blue C2V button. Browse to the location where you want to save the C2V file. Name the file with the software name you are updating so you can easily identify it, (e.g. "SoftwareName.c2v") and then click Save. Copy this file to a USB thumb drive or similar media that will allow you to transfer it to the online computer.
    WizardProductKeyOfflinePortalStp1.png
  2. Eject the USB thumb drive from the computer and click Next.
    WizardProductKeyOfflinePortalStp2.png

On the online computer:

  1. Insert the USB thumb drive or similar media that contains the C2V file created in the previous section.
  2. Go the FARO Licensing Portal website at: https://license.faro.com/Portal/activation
  3. Click Browse and navigate to the location of the C2V file, select it and click Open.
  4. Paste the Product Key into the Insert Product Key field, and then click ACTIVATE.
    WebPortalActivateProductKey.png
  5. The next screen will verify the activation was successful, click the Download v2c file button to download the activated license file. It will be in the format of "activation_########_######.v2c"
    WebPortalDownloadV2c.png
  6. Copy this file to a USB thumb drive or similar media that will allow you to transfer it back to the offline computer where the software is installed.

On the offline computer:

  1. Insert the USB thumb drive or similar media that contains the V2C file downloaded in the previous section.
  2. Return to the License Manager screen and click Next.
  3. Click the blue V2C button. Browse to the location where you saved the V2C file, select it and click Open.
    WizardProductKeyOfflinePortalStp3.png
  4. The updated product/license key information will now be applied and you may begin using your FARO software.
Email

On the offline computer:

Click the Email button to begin.

  1. Click the blue C2V button. Browse to the location where you want to save the C2V file. Name the file with the software name you are updating so you can easily identify it, (e.g. "CADTranslator.c2v") and then click Save. Copy this file to a USB thumb drive or similar media that will allow you to transfer it to the online computer.
    WizardProductKeyOfflineEmailStp1.png
  2. Eject the USB thumb drive from the computer and click Next.
    WizardProductKeyOfflineEmailStp2.png

On the online computer:

  1. Insert the USB thumb drive or similar media that contains the C2V file created in the previous section.
  2. Create and send an email as follows:
    • To: license@faro.com
    • Subject: {your product key}
    • Attachment: Attach the C2V file created in the previous section.
  3. In a few moments you will receive a return email with a V2C file attached. Download this .V2C file to a USB thumb drive or similar media that will allow you to transfer it back to the offline computer where the software is installed.

On the offline computer:

  1. Insert the USB thumb drive or similar media that contains the V2C file downloaded in the previous section.
  2. Return to the License Manager screen and click Next.
  3. Click the blue V2C button. Browse to the location where you saved the V2C file, select it and click Open.
    WizardProductKeyOfflineEmailStp3.png
  4. The updated product/license key information will now be applied and you may begin using your FARO software.

Trial

If you want to familiarize yourself with FARO software before making a purchase, take advantage of the full-featured 30-day trial by clicking the Trial button.

Transfer License

In the event that your license key is located on another computer on your network, the Transfer Key allows ability to transfer a license key that is located on another computer to the computer you are currently using.

  1. Click on Transfer Key button, the Key Transfer window appears.
    VIWizTransfer.png
  2. In the Available license on host: dropdown box, select the computer that contains the license key you wish to transfer.
  3. Click on the desired key to highlight it
  4. Read and click the check box:
    I fully understand that by clicking Next after selecting a license available on a specific host I will make it unavailable in that computer and available in this one.
  5. Click the Next button.
  6. The license manager will apply the license key you specified to the computer you are currently using.

Launching the License Manager Manually

After the first run of Visual Inspect software (and a valid license has been found), the License Manager will no longer automatically appear. To launch the License Manager, click the "Key" button at the top of the screen.
VILaunchLicManager.png

 

CAD Translator Version 4.0.0.3 and Earlier

First-Run License Activation

When you start the application for the first time on a computer that does not have a valid license, you will be prompted to enter a Product Key.

  1. Navigate to either the desktop icon or the Windows start menu entry for Visual Inspect CAD Translator.
  2. When starting the software for the first time, the product activation window will appear. A product key needed for activation, and will be printed on a label included in the box with the USB stick. Enter the product key in the Product Key field. After entering the product key click Activate, the activation process will now start. Please wait while the activation is processing.
  3. After a successful activation, a message box will appear. Click OK to close the message box and the software will start. If the activation failed, you will get an error message. In this case, please contact FARO support.