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  • When our customers want to return their unit for return or repair, FARO has specific import procedures that have been implemented to remain compliant to the regulations, but also help ease the importi...When our customers want to return their unit for return or repair, FARO has specific import procedures that have been implemented to remain compliant to the regulations, but also help ease the importing process for our customers and minimize the delays in customs.  Every import into the United States needs a commercial invoice for CBP to analyze what is being shipped.
  • This article details the Laser Safety Specifications for FARO Leap ST.
  • You can access these online or in-product resources any time, any place, 7x24, 365 days a year. Just click a link to explore the possibilities.
  • FARO is focused on providing competitive service plans tailored to fit your needs. Each plan offers convenient benefits to maximize uptime and lower the total cost of ownership over your device’s life...FARO is focused on providing competitive service plans tailored to fit your needs. Each plan offers convenient benefits to maximize uptime and lower the total cost of ownership over your device’s lifespan. All plans are offered in 2, 3, 4, and 5-year terms at point of sale, extended plans/renewals are offered in 1, 2, and 3-year terms.  Loaner equipment is also available to minimize any potential downtime.
  • Whether you want a personal demonstration and quote for FARO products, or to discuss how to renew your warranty, just click the link for the geographic region closest to you and an experienced FARO Sa...Whether you want a personal demonstration and quote for FARO products, or to discuss how to renew your warranty, just click the link for the geographic region closest to you and an experienced FARO Sales Agent will be glad to help you
  • To ensure the quality of your FARO® products, FARO Technologies is ISO 9001 certified in several geographic regions where FARO has an office. FARO also maintains calibration ISO/IEC 17025:2017 accredi...To ensure the quality of your FARO® products, FARO Technologies is ISO 9001 certified in several geographic regions where FARO has an office. FARO also maintains calibration ISO/IEC 17025:2017 accreditations at many locations throughout the world as well as CE Declaration of Conformity documents for each of our products.
  • To accurately and promptly process your FARO order, the following information is required when purchasing with a Purchase Order or with a Signed Quote.
  • As long as a nuclear work environment is legally safe for operators to work without protective gear, it is safe for FARO hardware and computers as well. When used under safe conditions, we will contin...As long as a nuclear work environment is legally safe for operators to work without protective gear, it is safe for FARO hardware and computers as well. When used under safe conditions, we will continue to service FARO hardware and provide recertification certificates as needed.
  • When you attempt to create a service request or Return Material Authorization (RMA) in FARONow!, some assets may not appear in the dropdown menu. Only assets registered under an account that are consi...When you attempt to create a service request or Return Material Authorization (RMA) in FARONow!, some assets may not appear in the dropdown menu. Only assets registered under an account that are considered certifiable or serviceable will appear as an option in the dropdown.
  • If you have taken any training courses from FARO (online or in person) you can download your certificate of completion directly from recognition box on the FARO Academy website. The following video wi...If you have taken any training courses from FARO (online or in person) you can download your certificate of completion directly from recognition box on the FARO Academy website. The following video will walk you through the process.
  • When sending your FARO equipment for service outside Asia-Pacific (APAC), specific custom regulations must be adhered to, such as including a completed Pro-Forma Invoice (Commercial Invoice) with your...When sending your FARO equipment for service outside Asia-Pacific (APAC), specific custom regulations must be adhered to, such as including a completed Pro-Forma Invoice (Commercial Invoice) with your shipment.