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  • Open the Offline Activation Helper tool on both an online and offline machine (the offline machine is where you want the licence to be installed). Click on the three dots next to the 'licence descript...Open the Offline Activation Helper tool on both an online and offline machine (the offline machine is where you want the licence to be installed). Click on the three dots next to the 'licence description filepath' box, then navigate to and select the 1.json file created in Step 1. Click on the three dots next to the 'request save location' box and save the file in the same location as the 1.json file.
  • To share GeoSLAM Hub data with someone else, you need to share two specific items with them, and they will need to install GeoSLAM Hub themselves which can be downloaded here: Software Download and Re...To share GeoSLAM Hub data with someone else, you need to share two specific items with them, and they will need to install GeoSLAM Hub themselves which can be downloaded here: Software Download and Release Notes for GeoSLAM Hub. Once you have sent the items to the other person, ask them to copy and paste both the processed .geoslam file and the results folder into the geoslam-data folder.
  • This article explains which file format is required for importing a control point file into GeoSLAM Hub. Control points should be stored in a text file with TAB separation, in the following format: Co...This article explains which file format is required for importing a control point file into GeoSLAM Hub. Control points should be stored in a text file with TAB separation, in the following format: Control Point name has to consists of at least one letter. The is the potential for measurement errors on larger distances. If possible, we would recommend to use coordinate systems that are in a local, flat grid. For further information, please consult the Adjust to Control User Guide.
  • If your dataset is failing to export from GeoSLAM Hub, it is normally because your machine is running out of memory and is unable to complete the export operation. The computer is not powerful enough ...If your dataset is failing to export from GeoSLAM Hub, it is normally because your machine is running out of memory and is unable to complete the export operation. The computer is not powerful enough to apply the computation and export the output results You can do this by click the 'View' button to open the scan in GeoSLAM Viewer. You may reduce the spatial decimation but if you are running into export errors once more, we recommend increasing this value.
  • It is not possible to export data that is both georeferenced (by use of the Adjust to Control tool) and filtered - you can export either 100% of georeferenced point cloud (see circled in blue below) o...It is not possible to export data that is both georeferenced (by use of the Adjust to Control tool) and filtered - you can export either 100% of georeferenced point cloud (see circled in blue below) or filtered/smoothed/decimated original point cloud (see circled in red below). However with the ZEB Locate, you can export a LAZ from GeoSLAM Hub and you have the option of decimating and smooth prior to georeferencing with the ZEB Locate Processor tool.
  • If you have tried to activate your GeoSLAM Hub license and you have received the error message "The specified code is expired", this means that your license or your GeoSLAM Care package may have expir...If you have tried to activate your GeoSLAM Hub license and you have received the error message "The specified code is expired", this means that your license or your GeoSLAM Care package may have expired. If your GeoSLAM Care has not expired, please contact GeoSLAM Support with your license code, your GeoSLAM Care expiry date, and the version of GeoSLAM Hub you are trying to activate the license in.
  • You can access these online or in-product resources any time, any place, 7x24, 365 days a year. Just click a link to explore the possibilities.
  • Quick Steps Click a link to download the latest or earlier version of the GeoSLAM Hub user guide. GeoSLAM Hub User Guide v6.1 GeoSLAM Hub User Manual v6.0 GeoSLAM Hub User Manual v5.3 GeoSLAM HUB Inst...Quick Steps Click a link to download the latest or earlier version of the GeoSLAM Hub user guide. GeoSLAM Hub User Guide v6.1 GeoSLAM Hub User Manual v6.0 GeoSLAM Hub User Manual v5.3 GeoSLAM HUB Installation Guide v4.0
  • Support contact information for GeoSLAM Products.
  • Whether you want a personal demonstration and quote for FARO products, or to discuss how to renew your warranty, just click the link for the geographic region closest to you and an experienced FARO Sa...Whether you want a personal demonstration and quote for FARO products, or to discuss how to renew your warranty, just click the link for the geographic region closest to you and an experienced FARO Sales Agent will be glad to help you
  • To ensure the quality of your FARO® products, FARO Technologies is ISO 9001 certified in several geographic regions where FARO has an office. FARO also maintains calibration ISO/IEC 17025:2017 accredi...To ensure the quality of your FARO® products, FARO Technologies is ISO 9001 certified in several geographic regions where FARO has an office. FARO also maintains calibration ISO/IEC 17025:2017 accreditations at many locations throughout the world as well as CE Declaration of Conformity documents for each of our products.