Skip to main content
                     
As-Built As-Built - Revit As-Built - AutoCAD VirtuSurv - VirtuSurv 2018 As‑Built - Modeler            
BuildIT BuildIT - Metrology BuildIT - Projector BuildIT - Construction              
CAM2 CAM2 - SmartInspect CAM2 - AnthroCAM CAM2 - 2018 CAM2 - Measure 10 CAM2 - Measure Q CAM2 - Measure X CAM2 - Measure 3/4      
Cobalt 3D Imager 3D Imager - Cobalt                  
Computers Computers - All Computers                  
FARO Aras 360 & CAD Zone FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro    
FARO Zone FARO Zone - 2D FARO Zone - 3D                
FaroArm/ScanArm FaroArm/ScanArm - Edge FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage
FaroArm/ScanArm FaroArm/ScanArm - Digital Template                  
Gage Gage - Bluetooth Gage - Plus Gage - Standard Gage - Power            
Hand Held Scanner 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects 2D Hand Held Scanner - ScanPlan            
Language Quality HT MT AT NT INT - Internal          
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - French Language - Portuguese    
Laser Projector RayTracer - RayTracer Laser Projector - Tracer M Laser Projector - Tracer SI              
Laser Radar Imaging Laser Radar - VectorRI                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon      
Laser Tracker Laser Tracker - Si Laser Tracker - ION Laser Tracker - Vantage S6 Laser Tracker - Vantage Laser Tracker - X Laser Tracker - Xi Laser Tracker - Vantage S Laser Tracker - Vantage E Laser Tracker - Vantage E6  
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Photonics Scan Head - Digi-Cube Scan Head - Xtreme Scan Head - 3D-Contour Scan Head - 3D-Ultralight Scan Head - 3D-XB Controller - Maestro 3000 Nutfield - Nutfield Hardware Nutfield - Nutfield Software Controller - LEC Series  
PointSense PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior CAD Plugin - PhoToPlan Basic
PointSense CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv CAD Plugin - PhoToPlan Ultimate      
RevEng RevEng - RevEng                  
ScanArm ScanArm - Design ScanArm ScanArm - Forensic ScanArm ScanArm - Design ScanArm 2.5C ScanArm - Design ScanArm 2.0            
SCENE SCENE - Capture and Process SCENE - WebShare Server and 2Go SCENE - WebShare Cloud SCENE - WebShare 2Go App SCENE - 2018 SCENE - 4.x SCENE - 5.x SCENE - 6.x SCENE - 7.x SCENE - LT
SCENE SCENE - 2019                  
Serial FaroArm Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver              
Structured Light Scanners Cobalt Design - M Cobalt Design - S Cobalt Design - Dual              
Visual Inspect Visual Inspect - App Visual Inspect - CAD Translator                

3D Laser Scanner

Focus S

Focus M

Focus3D

Focus3D X

Focus3D X HDR

Focus3D S

FARO® Knowledge Base

Export the Log File for the Laser Scanner Focus

Overview

Important FARO® Laser Scanner operations, sensor data, as well as warnings, and errors are saved to the log file on the scanner. Having this file can help FARO Support Agents identify problems and the cause of possible errors.

Send in Your Log File

  1. On your scanner, go to Manage > Service > Log File and click Export. 
  2. When the export is complete, extract the SD card by pulling the release underneath the scanner and lightly pushing on the card to eject it.
  3. Insert the SD card into the SD reader on your computer. 
  4. Access the contents of the SD card. How you do this depends on your operating system.
    On Windows 10
    • If the the SD card window appears displaying the folder structure, go to step 5.
    • If the SD card window does not appear, in the Search Windows field (near the square windows logo in the bottom-left of your screen), type This PC. Click This PC to open itUnder Devices and drives, click on the SD card to open it. Go to step 5. 
    On Windows 7
    • If the AutoPlay window appears, click Open folder to view files. The folder structure on the SD card appears. Go to step 5. 
    • If the AutoPlay window does not appear, click Start (the round Windows logo at the bottom-left ) and in the Search field type Computer. Click Computer to open it. Under Devices with Removable Storage, double-click SD card to open it. Go to step 5. 
  5. In the folder structure, right-click the the Logfile folder. 
    LaserScannerLogFile.PNG
  6. In the menu, click Send to and click Compressed (zipped) folder. Wait for the system to make a Logfile.zip compressed file. This may take a while depending on how many log files you have. 
  7. Email Logfile.zip to support@faro.com.

Keywords

archive file, archive report, operations list, operations file