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Knowledge Base

3D Hand Held Scanner

Freestyle 2

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FARO® Knowledge Base

USB Tethering Issues with the Freestyle2

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Freestyle2-Bty.png

Behavior

Recent Android 11 updates have changed various network settings of the mobile phone which has caused USB-tethering connections to the Freestyle 2 to no longer function.

Solution

Note: USB-tethering is only available for Android mobile phones.

  1. Make sure that the latest version (v1.2.3) of the Android Freestyle 2 app is installed on your mobile phone. Check the Google Play store for updates.
  2. Download the latest version of SCENE Capture and install it as described here: Software Download, Installation, and Release Notes for SCENE Capture
  3. If the Android app and SCENE Capture is up to date, but USB-tethering is still not working:
  4. Return to the Freestyle 2 user interface, navigate to Settings > Administration > Operations > Mobile PC (located at the bottom).
    1. Tap Reconfigure Network Settings > Confirm.  Allow one minute for the configuration to complete before proceeding.
    2. Reboot the Freestyle 2 Mobile PC manually (cycle power on/off).
    3. USB-tethering connectivity should now be restored. Connect the mobile phone to the Freestyle 2 via USB, it may take up to one minute to connect.