Skip to main content
                     
As-Built As-Built - Revit As-Built - AutoCAD VirtuSurv - VirtuSurv 2018 As-Built - Modeler VirtuSurv - VirtuSurv 2019          
BuildIT BuildIT - Projector BuildIT - Construction BuildIT - Metrology              
CAM2 CAM2 - SmartInspect CAM2 - 2018 CAM2 - Measure 10 CAM2 - Measure Q CAM2 - Measure X CAM2 - Measure 3/4 CAM2 - AnthroCAM CAM2 - 2019    
Cobalt 3D Imager 3D Imager - Cobalt                  
Computers Computers - All Computers                  
FARO Aras 360 & CAD Zone FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius    
FARO Zone FARO Zone - 2D FARO Zone 3D - 2018 FARO Zone 3D - 2019              
FaroArm/ScanArm FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E FaroArm/ScanArm - Edge FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage
FaroArm/ScanArm FaroArm/ScanArm - Digital Template                  
Gage Gage - Bluetooth Gage - Plus Gage - Standard Gage - Power            
Hand Held Scanner 2D Hand Held Scanner - ScanPlan 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects            
Language Quality HT MT AT NT INT - Internal          
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - Portuguese Language - French    
Laser Projector RayTracer - RayTracer Laser Projector - Tracer M Laser Projector - Tracer SI              
Laser Radar Imaging Laser Radar - VectorRI                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon      
Laser Tracker Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Vantage S Laser Tracker - Si Laser Tracker - X Laser Tracker - Xi Laser Tracker - Vantage E Laser Tracker - Vantage S6 Laser Tracker - Vantage E6  
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Photonics Scan Head - Digi-Cube Scan Head - Xtreme Scan Head - 3D-Contour Scan Head - 3D-Ultralight Scan Head - 3D-XB Controller - LEC Series Controller - Maestro 3000 Nutfield - Nutfield Hardware Nutfield - Nutfield Software Scan Head - Blink Focuser
Photonics WinLase - Pro WinLase - LAN WinLase - 6              
PointSense PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior CAD Plugin - PhoToPlan Basic
PointSense CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv      
RevEng RevEng - RevEng                  
ScanArm ScanArm - Design ScanArm 2.0 ScanArm - Design ScanArm ScanArm - Forensic ScanArm ScanArm - Design ScanArm 2.5C            
SCENE SCENE - Capture and Process SCENE - WebShare Server and 2Go SCENE - WebShare Cloud SCENE - WebShare 2Go App SCENE - 2018 SCENE - 7.x SCENE - 6.x SCENE - 5.x SCENE - 4.x SCENE - LT
SCENE SCENE - 2019                  
Serial FaroArm Serial FaroArm - Silver Serial FaroArm - Gold Serial FaroArm - Bronze              
Structured Light Scanners Cobalt Design - M Cobalt Design - S Cobalt Design - Dual              
Visual Inspect Visual Inspect - App Visual Inspect - CAD Translator                
FARO® Knowledge Base

Error-Code 100 - Failed to Initialize the Opengl Window Using SCENE

Overview

An outdated graphics card driver may cause SCENE to display error code 100, "failed to initialize the opengl window," when you view a scan in 3D View.

Find the Graphics Card Name and Version Number

  1. On the Windows Start menu in the Search box at the bottom, type System Information and when the search results list appears, click System Information.
  2. In the System Information window, click Components.
    Windows System Information for Display Devices
  3. In the expanded list, click Display.
  4. Write down the Name and the Driver Version number.
  5. Look up the name on the internet to find the graphics card vendor and check if the driver version you are using is the latest.
  6. Go to Check With the Graphics Card Vendor to Download and Update the Driver to continue.

Check With the Vendor to Download and Upgrade the Driver

If you are not already using the latest graphics card driver version, follow the instructions provided by the vendor.

  • If you are using the Intel graphics card, download and upgrade the driver from Intel even if there is a newer one from Microsoft.
  • If you are using the NVIDIA graphics card, download and upgrade the driver. Then, change the Global Presets to 3D App - Game Development. This setting gives the graphics card more system resources, making it more stable.
    1. Right click on the desktop and go to the NVIDIA Control Panel.
    2. Under 3D Settings, click on Manage 3D Settings.
    3. Under Global Presets select 3D App - Game Development if it is not already selected.

Go to Confirm Results to continue.

Confirm Results

In SCENE, view the scan you were originally viewing in 3D View. Error code 100 should no longer appear.

 

Keywords:

graphics controller, graphics device