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SCENE

2024

Japanese

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SCENE/Sphere XG Troubleshooting

SCENE/Sphere XG Troubleshooting

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Overview

This article provides basic troubleshooting information for the FARO SCENE/Sphere XG connection.

Troubleshooting

How to resume an aborted upload

Go to the Project tab. The Sphere XG tile will show a resume button, click on it and the upload will resume.

How to re-upload a SCENE project that has been previously uploaded

Open the project.
From the project tab you can remove the existing connection between your SCENE project and the Sphere XG project by clicking on the trash can icon next to the Sphere XG link (see image below). Please be aware that the connection between the project in SCENE and the Project in Sphere XG cannot be re-established once it has been removed. You would then need to download the SCENE project from Sphere XG.