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Knowledge Base

CAM2

Measure 10

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FARO® Knowledge Base

Customer Experience Improvement Program for Measure 10

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In FARO® Measure 10.7 and later, FARO started a program aimed at improving your experience using Measure. This program enables you to affect how product managers prioritize software enhancements and improvements based on real-world usage statistics and error reports that are automatically sent to FARO from Measure. Only information about Measure processing is included; there is no sharing of proprietary user information or measurement data. Sending this information does not affect your system performance, and participation in the program is voluntary.

You can view all the details about the Customer Experience Improvement Program in the Service-Level Agreement (SLA) for Measure 10.7 or later. The SLA is available in the User Manual. To download the latest manual, click here. Once the manual is downloaded, search for Customer Experience Improvement Program.

Reporting is turned on by default, but you can turn it off or on at any time. Click here for details.

Keywords:

customer participation, sending data to FARO, runtime intelligence