Skip to main content
                     
As-Built As-Built - Revit As-Built - AutoCAD VirtuSurv - VirtuSurv 2018 As-Built - Modeler VirtuSurv - VirtuSurv 2019          
BuildIT BuildIT - Projector BuildIT - Construction BuildIT - Metrology              
CAM2 CAM2 - SmartInspect CAM2 - 2024 CAM2 - 2023 CAM2 - 2018 CAM2 - Measure 10 CAM2 - Measure Q CAM2 - Measure X CAM2 - Measure 3/4 CAM2 - AnthroCAM CAM2 - 2019
CAM2 CAM2 - 2020 CAM2 - 2021                
Cobalt 3D Imager 3D Imager - Cobalt                  
Cobalt Design Cobalt Design - M Cobalt Design - S Cobalt Design - Dual              
Computers Computers - All Computers                  
FARO Aras 360 & CAD Zone FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius    
FARO Connect FARO Connect - Connect                  
FARO Zone present4D - present4D                  
FARO Zone 2D FARO Zone 2D - 2018 FARO Zone 2D - 2019 FARO Zone 2D - 2020 FARO Zone 2D - 2021 FARO Zone 2D - 2022 FARO Zone 2D - 2023 FARO Zone 2D - 2024      
FARO Zone 3D FARO Zone 3D - 2018 FARO Zone 3D - 2019 FARO Zone 3D - 2020 FARO Zone 3D - 2021 FARO Zone 3D - 2022 FARO Zone 3D - 2023 FARO Zone 3D - 2024      
FARO Zone 3D Advanced FARO Zone 3D Advanced - 2018 FARO Zone 3D Advanced - 2019 FARO Zone 3D Advanced - 2020 FARO Zone 3D Advanced - 2021 FARO Zone 3D Advanced - 2022          
FaroArm/ScanArm FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E FaroArm/ScanArm - Edge FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage
FaroArm/ScanArm FaroArm/ScanArm - Digital Template FaroArm/ScanArm - Gage FaroArm/ScanArm - Quantum S Max FaroArm/ScanArm - Quantum M Max FaroArm/ScanArm - Quantum E Max FaroArm/ScanArm - Gage Max FaroArm/ScanArm - Quantum X.S FaroArm/ScanArm - Quantum X.M FaroArm/ScanArm - Quantum X.E  
GeoSLAM Software GeoSLAM Software - Connect GeoSLAM Software - Draw GeoSLAM Software - Hub GeoSLAM Software - Volumes            
GeoSLAM ZEB GeoSLAM ZEB - Horizon GeoSLAM ZEB - Horizon RT GeoSLAM ZEB - Revo GeoSLAM ZEB - Revo RT GeoSLAM ZEB - Go          
Hand Held Scanner 2D Hand Held Scanner - ScanPlan 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects 3D Hand Held Scanner - Freestyle 2          
Language Quality HT MT AT NT INT - Internal Sales - Internal Resources Sales - Order and Quote Sales - Product Info Sales - Sales Readiness Sales - Training
Language Quality Sales - Product Launch Sales - Promotions CS - Quote to Invoice CS - Phone System CS - New Hire Training CS - General CS - Product Info CS - Licensing CS - Onboarding CS - Procedures General
Language Quality CS - Procedures Salesforce CS - Procedures Loaner CS - Procedures SAP              
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - Portuguese Language - French Language - Korean  
Laser Projector RayTracer - RayTracer Laser Projector - Tracer M Laser Projector - Tracer SI              
Laser Radar Imaging Laser Radar - VectorRI                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon 3D Laser Scanner - Focus S Plus 3D Laser Scanner - Swift 3D Laser Scanner - Focus Premium
Laser Scanner 3D Laser Scanner - Focus Core 3D Laser Scanner - Focus Premium Max                
Laser Tracker Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Vantage S Laser Tracker - Si Laser Tracker - X Laser Tracker - Xi Laser Tracker - Vantage E Laser Tracker - Vantage S6 Laser Tracker - Vantage E6  
Legacy Gage Legacy Gage - Bluetooth Legacy Gage - Plus Legacy Gage - Standard Legacy Gage - Power            
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Mobile Scanner Mobile Scanner - Orbis                  
PointSense PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior CAD Plugin - PhoToPlan Basic
PointSense CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv      
RevEng RevEng - RevEng                  
ScanArm ScanArm - Design ScanArm 2.0 ScanArm - Design ScanArm ScanArm - Forensic ScanArm ScanArm - Design ScanArm 2.5C            
SCENE SCENE - Capture and Process SCENE - WebShare Server and 2Go SCENE - WebShare 2Go App SCENE - 2024 SCENE - 2018 SCENE - 7.x SCENE - 6.x SCENE - 5.x SCENE - 4.x SCENE - LT
SCENE SCENE - 2019 SCENE - 2go App SCENE - 2020 SCENE - 2021 SCENE - 2022 SCENE - 2023        
Serial FaroArm Serial FaroArm - Silver Serial FaroArm - Gold Serial FaroArm - Bronze              
Sphere FARO Sphere - Sphere                  
Visual Inspect Visual Inspect - App Visual Inspect - CAD Translator                
WebShare WebShare - Enterprise WebShare - WebShare Cloud                
Knowledge Base

CAM2

Measure X

Chinese

English

Japanese

FARO® Knowledge Base

Error-Calculation Failed in Measure X

  1. Last updated
  2. Save as PDF

Overview

When receiving the error Calculation failed, first make sure you are currently using the latest FARO Drivers. You may search through the Support Center by searching "USB Driver" to find this. You will need to unload and reload the software. Use the steps below:

  1. Software Removal:

    1. Make sure to back up any programs or drawing files you need. (Save them to a safe folder). The default is C:\Documents and Settings\All Users\Application Data\Faro\CAM2 Measure\. Most files are in this folder – the learn files will be in the learn folder with in Measure.
    2. Go to START -> CONTROL PANEL -> ADD/REMOVE PROGRAMS
    3. Select the FARO Software and click CHANGE/REMOVE.
    4. Once complete, Go to START -> RUN then type REGEDIT and click OK.
    5. Delete the following folder: HKEY_CURRENT_USER\Software\FARO\
    6. Also delete the HKEY_LOCAL_MACHINE\SOFTWARE\FARO
    7. Delete any faro folders left over in the Application data.
    8. Restart machine and then you will be ready to install the software again.

  2. Software and driver installation:

    1. Input the Software CD into the hard
    2. Select the desired Language
    3. The Windows installer will setup the installation and then you will be prompted to select the features that you want installed.
    4. We recommend that you click on each of the Boxes and choose "This feature, and all sub-features will be installed on local hard drive"
    5. Select for all users.
    6. You will then be prompted for the location of the installation folder. The default will set the software in Start Menu> All Programs> FARO
    7. The Windows installer will then finish the installation
    8. Reboot the computer

 

If you currently are using the latest drivers, make sure your bluetooth connection is not attempting to connect to a Quantum Arm. Check the "FARO Bluetooth Connection Setup" located under the Start Menu > Programs > FARO. Uncheck any devices that you are not connecting to.

This issue will typically arise if a USB arm is connected directly to the software and the software is also attempting to an arm via Bluetooth.

 

Keywords:

calculation failed