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FARO® Knowledge Base

Wireless (Wifi) Connection to the Quantum FaroArm/ScanArm and Gage

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Quantum_x_200-bty.png

Overview

This article provides the procedure on how to connect to the Quantum series FaroArm®/ScanArm or Gage via Wi-Fi.

Laptop Power Settings

Windows power settings can contribute to connectivity and performance issues when connecting to the FaroArm via a mobile PC. To ensure a successfully and reliable connection confirm the setting as outlined below.

  1. Ensure the laptop is on AC power, not battery.
  2. Ensure the Windows Systems on the laptop is optimized for “Best Performance”
    1. In Windows 10, go to Control Panel > Power Options or search for “choose a power plan”
    2. Ensure “Balanced (recommended)” is selected.
      ArmWifi-BalancedPowerPlan.png
    3. Go to the taskbar and in the bottom right hand corner, click the battery icon.
      ArmWifi-TaskBarBattery.png
    4. Set the slider bar toggle to “Best performance”
      ArmWifi-BatterySlider.png

Enabling Wi-Fi

Depending on your FaroArm model, enabling Wi-Fi is as follows:

Quantum Max /Gage Max

Quantum Max and Gage Max models are not equipped with external buttons (only indicators) to enable or disable Wi-Fi/Bluetooth. These communications methods can only be set via the FaroArm Manager utility.

  1. Connect the FaroArm to the PC via an USB connection.
  2. Open the FaroArm Manger utility and click on Network Configuration.
    ArmManager-NetworkConfigurationLink.png
  3. On the Network Configuration screen toggle the On/Off slider to On.
    Max_NetworkConfigWindow-WiFi.png
 Max_BTandWifi_Indicators.png
Indicators only

Quantum / Gage

Quantum and Gage models are equipped with buttons on the rear of the unit to enable or disable Wi-Fi/Bluetooth. Simply press the button to toggle the desired communication method on/off.

Note: You may also enable or disable Wi-Fi/Bluetooth via the FaroArm Manager, see the Quantum Max /Gage Max section above for this method.

 Quant_WifiButton.png
Button/Indicator

Connecting

  1. On your computer click the wireless icon typically located on the Windows taskbar WinWiFiIcon.png. Alternatively, this can be accessed via Settings > Network & Internet > Wi-Fi > Show available networks.
  2. Locate the FaroArm on the list of available networks and click Connect.
  3. Open the FaroArm Manger application ArmMaanger_AppIcon.png.
  4. From the “Adapters” dropdown box, select the Wi-Fi adapter.
    ArmManager_SelectWifi.png
  5. Your FaroArm will appear in the Devices list, click the plug icon ArmMaanger_StatusGreen-Inline.png (next to the serial number) to initiate the Wi-Fi connection.
  6. Finally, click on the serial number to make it the active device within the FaroArm Manager.
    ArmManager_Activate.png

Note: If you are still experiencing Wi-Fi connectivity issues, please consult your IT department to assess your Wi-Fi signal to ensure security software is not interfering with the frequency emitting from the Arm.
 

Device Status Definitions

ArmMaanger_StatusGreen.png Connected
ArmMaanger_StatusYellow.png Connection is in progress
ArmMaanger_StatusRed.png Disconnected, click the icon to start the connection.