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FARO® Knowledge Base

Exporting Log Files from FARO Stream

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Overview

Log files are system-level files that contain details about software behavior. They are typically used while troubleshooting. A FARO Support agent may ask you to locate and send in your log file to help resolve technical issues with the software.

Exporting the File

  1. Open the Stream App on your device and tap on the 3 horizontal lines icon.
    StreamLog-IOS-Settings.png
  2. Tap the “Logs” menu item.
    StreamLog-IOS-Logs.png
  3. Tap the blue “EXPORT LOGS” link.
    StreamLog-IOS-ExportLogs.png
  4. It is recommended to share the file using the devices sharing features. Choose one of the available sharing options to share the log file (zip file).