Skip to main content
                     
As-Built As-Built - Revit As-Built - AutoCAD VirtuSurv - VirtuSurv 2018 As-Built - Modeler VirtuSurv - VirtuSurv 2019          
BuildIT BuildIT - Projector BuildIT - Construction BuildIT - Metrology              
CAM2 CAM2 - SmartInspect CAM2 - 2024 CAM2 - 2023 CAM2 - 2018 CAM2 - Measure 10 CAM2 - Measure Q CAM2 - Measure X CAM2 - Measure 3/4 CAM2 - AnthroCAM CAM2 - 2019
CAM2 CAM2 - 2020 CAM2 - 2021                
Cobalt 3D Imager 3D Imager - Cobalt                  
Cobalt Design Cobalt Design - M Cobalt Design - S Cobalt Design - Dual              
Computers Computers - All Computers                  
FARO Aras 360 & CAD Zone FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius    
FARO Connect FARO Connect - Connect                  
FARO Zone present4D - present4D                  
FARO Zone 2D FARO Zone 2D - 2018 FARO Zone 2D - 2019 FARO Zone 2D - 2020 FARO Zone 2D - 2021 FARO Zone 2D - 2022 FARO Zone 2D - 2023 FARO Zone 2D - 2024      
FARO Zone 3D FARO Zone 3D - 2018 FARO Zone 3D - 2019 FARO Zone 3D - 2020 FARO Zone 3D - 2021 FARO Zone 3D - 2022 FARO Zone 3D - 2023 FARO Zone 3D - 2024      
FARO Zone 3D Advanced FARO Zone 3D Advanced - 2018 FARO Zone 3D Advanced - 2019 FARO Zone 3D Advanced - 2020 FARO Zone 3D Advanced - 2021 FARO Zone 3D Advanced - 2022          
FaroArm/ScanArm FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E FaroArm/ScanArm - Edge FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage
FaroArm/ScanArm FaroArm/ScanArm - Digital Template FaroArm/ScanArm - Gage FaroArm/ScanArm - Quantum S Max FaroArm/ScanArm - Quantum M Max FaroArm/ScanArm - Quantum E Max FaroArm/ScanArm - Gage Max FaroArm/ScanArm - Quantum X.S FaroArm/ScanArm - Quantum X.M FaroArm/ScanArm - Quantum X.E  
GeoSLAM Software GeoSLAM Software - Connect GeoSLAM Software - Draw GeoSLAM Software - Hub GeoSLAM Software - Volumes            
GeoSLAM ZEB GeoSLAM ZEB - Horizon GeoSLAM ZEB - Horizon RT GeoSLAM ZEB - Revo GeoSLAM ZEB - Revo RT GeoSLAM ZEB - Go          
Hand Held Scanner 2D Hand Held Scanner - ScanPlan 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects 3D Hand Held Scanner - Freestyle 2          
Language Quality HT MT AT NT INT - Internal Sales - Internal Resources Sales - Order and Quote Sales - Product Info Sales - Sales Readiness Sales - Training
Language Quality Sales - Product Launch Sales - Promotions CS - Quote to Invoice CS - Phone System CS - New Hire Training CS - General CS - Product Info CS - Licensing CS - Onboarding CS - Procedures General
Language Quality CS - Procedures Salesforce CS - Procedures Loaner CS - Procedures SAP              
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - Portuguese Language - French Language - Korean  
Laser Projector RayTracer - RayTracer Laser Projector - Tracer M Laser Projector - Tracer SI              
Laser Radar Imaging Laser Radar - VectorRI                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon 3D Laser Scanner - Focus S Plus 3D Laser Scanner - Swift 3D Laser Scanner - Focus Premium
Laser Scanner 3D Laser Scanner - Focus Core 3D Laser Scanner - Focus Premium Max                
Laser Tracker Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Vantage S Laser Tracker - Si Laser Tracker - X Laser Tracker - Xi Laser Tracker - Vantage E Laser Tracker - Vantage S6 Laser Tracker - Vantage E6  
Legacy Gage Legacy Gage - Bluetooth Legacy Gage - Plus Legacy Gage - Standard Legacy Gage - Power            
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Mobile Scanner Mobile Scanner - Orbis                  
PointSense PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior CAD Plugin - PhoToPlan Basic
PointSense CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv      
RevEng RevEng - RevEng                  
ScanArm ScanArm - Design ScanArm 2.0 ScanArm - Design ScanArm ScanArm - Forensic ScanArm ScanArm - Design ScanArm 2.5C            
SCENE SCENE - Capture and Process SCENE - WebShare Server and 2Go SCENE - WebShare 2Go App SCENE - 2024 SCENE - 2018 SCENE - 7.x SCENE - 6.x SCENE - 5.x SCENE - 4.x SCENE - LT
SCENE SCENE - 2019 SCENE - 2go App SCENE - 2020 SCENE - 2021 SCENE - 2022 SCENE - 2023        
Serial FaroArm Serial FaroArm - Silver Serial FaroArm - Gold Serial FaroArm - Bronze              
Sphere FARO Sphere - Sphere                  
Visual Inspect Visual Inspect - App Visual Inspect - CAD Translator                
WebShare WebShare - Enterprise WebShare - WebShare Cloud                
Knowledge Base

2D Hand Held Scanner

ScanPlan

Chinese

English

French

German

Italian

Japanese

Korean

Portuguese

Spanish

FARO® Knowledge Base

Firmware Download and Installation Instructions for the ScanPlan

  1. Last updated
  2. Save as PDF

  ScanPlan.PNG

Overview

FARO® periodically releases new versions of the ScanPlanTM firmware to provide new features or fix existing issues. Without the right firmware installed, your ScanPlan might not work correctly. This process is largely automated, and when a new version is released, you should receive a message when you start the ScanPlan app.

Devices received from the factory may not have latest firmware installed. Please make sure you install latest firmware and download the latest ScanPlan App from Apple / Google store before using the unit in your production environment.

WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your ScanPlan.

CAUTION: Risk of data loss and non-functional device! DO NOT manually shut-down, reset, or power-off the ScanPlan during the firmware update process. Any interruption of the firmware update process can result in corruption of the system making the device inoperable.

What's New

The latest version of the FARO® ScanPlanTM firmware is 2021.1, released 10 Dec 2021.

Click here to download the full release notes.

Installation Instructions

FARO recommends installing ScanPlan firmware using the "Manual Installation from USB Drive" method. This process is the fastest and most convenient method for the update.

Manual Installation from USB Drive

  1. Click here to download the firmware.
  2. Copy the firmware (*.slf file) into the root directory of a (preferably empty) USB drive / stick. Faster USB3.0 drives are recommended.
  3. Insert the drive into the ScanPlan.
  4. In the ScanPlan app, tap Button.png and select Firmware > USB Update.
  5. Tap Scan USB.
  6. Select the file and tap Confirm.
  7. The update will begin. Do not turn off the ScanPlan or your phone until the update is complete. The firmware update takes a few minutes to upload to ScanPlan and several minutes for installation.

Online Update

  1. Start the ScanPlan app and connect to the ScanPlan. If a firmware update is available, a message will notify you.
  2. To check for an update manually, tap the Button.png button and select Firmware > Automatic Update > Check for Update.
  3. Tap Install to start the update.
    Note: The online update with iOS will always download using your cell phone network. An update file is approximately 1GB. If you don’t want to download a file this large via your mobile data connection, use the manual update method.
  4. When the update is complete, you will see the message, “Update successfully installed. Rebooting”. Tap OK to continue. When the power light returns to blue, the reboot is complete.

Confirm Results

  1. With your smartphone connected to the ScanPlan, tap Button.png and select Firmware.
    SP FIrmware.png
  2. If the firmware version number is 2021.1, you have the latest firmware and no further action is necessary.

Note: If you are having issues updating your firmware see: ScanPlan USB Firmware Update From 2020.0 or Earlier Troubleshooting

 

See Also 

 

Keywords:

reinstalling, reinstall, re-install, updating, update, download, latest firmware, current firmware, newest firmware, new firmware, what's new