Firmware Installation and Release Notes for FARO Orbis
Overview
Update the firmware of your FARO® Orbis Scanner to ensure optimal performance. New firmware versions from FARO provide additional features, issue fixes, and overall enhancements. Follow the instructions below to install the latest firmware.
Click here to download the full release notes
Firmware version 4.0.2 and greater requires the Stream App version 3.0.3 or higher for full functionality. If lower versions are used, the live map will not be shown.
Firmware Installation
Important: Do not switch off the power to the Datalogger or your phone during installation. Doing so could damage your device.
- In the FARO Stream app on your phone, set Automatic Firmware Download to always or only when connected to Wi-Fi. You only need to do this once. Note that firmware files are large, and you may be charged for the data download by your mobile Internet provider, depending on your data plan.
- When new firmware is available, Stream will notify you. You may need to switch to a WLAN network with Internet connectivity, depending on your settings.
- When the download is complete, switch back to the Orbis WLAN. Stream will search for your Orbis scanner.
- When Stream connects to the Datalogger, you will see a message informing you that firmware is available.
Important: Before upgrading firmware, ensure that the Datalogger battery and your phone are both fully charged to ensure that the devices do not lose power during the upgrade. Losing power during an upgrade could damage your device.
- Tap Install to begin the installation process.
- During installation, the Orbis WLAN network will go offline. When it reappears, the upgrade is complete.
- Restart the Datalogger. Check your network settings and reconnect when it is available.