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FARO® Knowledge Base

Error-File Format Exception Error When Opening CAM2

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CAM2-Beauty.png

The exception error is referencing frame, image, text, and icon sizes. The problem is caused by a setting in your computer’s display. Follow the steps below to correct the settings to fix the issue. You can also toggle the setting to see if it will correct the issue I.e. change from Normal (default) to Large.

For Windows XP:

  • Start > Control Panel.
  • Under your Display Settings > Settings Tab > Advanced > General Tab change the DPI setting to Normal Size (96 DPI).
  • Click Apply


For Windows 7:

  • Window Icon > Control Panel
  • Click on Display
  • Click on Set Custom Text Size DPI
  • Select 100 % (default) = 96 DPI
  • Click Apply


You must restart your computer for the settings to take effect.



Keywords:

file formatting, exception, loading, usage, CAM2