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FARO® Knowledge Base

Error - Unable to Connect to FARO Server in CAM2

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CAM2-Beauty.png

Behavior

The error message "Unable to Connect to FARO Server." is displayed on the CAM2® help screen.

CAM2-Unable to connect to the FARO server.png

Solution

This message is expected and is not an error. This notification area was previously used to advise users whether their version was up to date and to allow them to download and install the latest version.

Beginning with version 2020.4, CAM2 and CAM2 RPM software is now distributed via FARO InTouch. As InTouch will display the currently installed version and notify users when an update is available, the notification within the CAM2 software became redundant.

In a future release, this version check and notification will be removed from CAM2 and the error message will no longer be displayed.

 FARO-Inotuch-CAM2.png