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Knowledge Base

GeoSLAM Software

Draw

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FARO® Knowledge Base

Refreshing a GeoSLAM Draw License

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Geo-Draw-bty.png

Overview

This article explains how to perform a forced refresh of a GeoSLAM Draw license.

Procedure

Note: Some further assistance from GeoSLAM support may be required

  1. Make sure you are connected to the internet.
  2. Close GeoSLAM Hub and Draw.
  3. Navigate to the folder C:\Users\*USERNAME*\AppData\Local\Temp.
  4. Delete the folders called 'PCGS_boostipc' and 'GeoSLAMDraw_tmp'.
  5. Go to your GeoSLAM Draw folder (C:\Users\*USERNAME*\AppData\Roaming\GeoSLAMDraw).
  6. Delete the existing geoslamdraw.lic file.

    Georeference_ZEBTrajectory_GeoSLAMDraw_Fig.1.png
     
  7. Open GeoSLAM Hub 6.1 and go to the 'CONFIG' tab.
  8. Click on 'Advanced options'.

    Georeferencing_Process_GeoSLAMDraw_Fig.2.png
  9. Click on 'Refresh entitlements' - this may take a few seconds.
  10. Close GeoSLAM Hub and re-open it.

If you are still facing the same problem, please reboot your machine.

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  1. Article type
    How-to
  2. Tags
    1. GeoSLAM Software - Draw
    2. Language - English