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Knowledge Base

GeoSLAM Software

Hub

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FARO® Knowledge Base

Fix the “Code in Use” Activation Error in GeoSLAM Hub

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Overview

This article explains how to fix the "code in use" activation error in GeoSLAM Hub.

Procedure

If you have tried to activate your GeoSLAM Hub license and you have received the error message "The specified code is currently in use", then it is likely that another member of your company has the license active on their machine. Please check to see if this is true and if so, kindly ask them to deactivate the license on their machine so that it can be activated on yours.

If no-one in your company has the license active on their machine, please contact GeoSLAM Support with your license code and ask them to return the license to you. A member of the team will then be in contact with further instructions.