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Knowledge Base

GeoSLAM ZEB

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FARO® Knowledge Base

Maintenance Guide and Service Options for GeoSLAM Products

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Overview

We provide servicing options for all customers using any of our ZEB scanners, including the ZEB Go, ZEB Revo, ZEB Revo RT, and ZEB Horizon.
Please note that service options may change over time in line with product life expectancy.

Important: Servicing and Annual Cleaning and Conformance (ACC) are chargeable and not included as part of the product warranty

If you’re looking for guidance on how to keep your system clean and performing at its best, view our Customer Maintenance Guide. It outlines GeoSLAM’s recommended best practices to ensure your scanner remains in optimal condition. Customer Maintenance Guide

Service Options

Minor Service / Annual Cleaning and Conformance

This service includes:

  • Initial functional test of the system
  • General condition check, full inspection, and clean
  • Assessment of battery latch condition and contact points
  • Identification of any faulty or damaged components (replacement parts are charged separately)
  • Firmware updates applied as required
  • Soak/Cycle testing
  • Conformance Test / Factory Acceptance Test (FAT)