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Knowledge Base

GeoSLAM ZEB

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FARO® Knowledge Base

Maintenance Guide and Service Options for GeoSLAM Products

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Overview

We offer servicing options for all of our customers using any of our ZEB scanners: ZEB Go, ZEB Revo, ZEB Revo RT and ZEB Horizon. We recommend* a minor service every year and a major service every 3 years to keep your system up-to-date with the latest software, firmware and electronics. Please contact your Channel Manager or GeoSLAM Dealer for more information.

*Please note, services offered by GeoSLAM are not mandatory and are chargeable – they are not included as part of GeoSLAM Care.

Want to know how to keep your system clean and optimized for use? View our Customer Maintenance Guide which outlines GeoSLAM’s recommendations for keeping your system in the best condition for scanning!  Customer Maintenance Guide

 

Service Options


Minor Service

Initial test of the system
Check condition of the internal cables
Dismantle unit, inspect and clean all components
Replace all O-rings and gaskets
Check condition of and re-tighten fasteners
Check condition of battery latches and contacts
Upgrade electronics, where required, to recommended versions
Update internal software
‘SOAK’ test
Recalibrate IMU & LiDAR offsets
Conduct Factory Acceptance Test (FAT)


Major Service

All the features of a minor service are included plus the following extra features:

New battery
Upgrade electronics, where required, to latest versions
Replace damaged plastic
Replace slip-ring