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Self-Help Resources - Web Sites, Videos, Product Help, Web Help, Blogs, and Customer Support Portal

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Don't Wait--Help Yourself!

You can access these online or in-product resources any time, any place, 7x24, 365 days a year. Just click a link to explore the possibilities.

FARO^® website & Resource Center
3D App Center
Customer support knowledge base
In-product help
Web help
Videos on the FARO website
Videos on YouTube
FARO 3D Blog
Forums
FARO Support Portal

Resource	Description
Websites Americas http://www.faro.com/ EMEA http://www.faro.com/en-gb/ APac http://www.faro.com/en-sg/ Resource Centers Americas http://www.faro.com/resources/ EMEA http://www.faro.com/en-gb/download-centre/ APac http ://www.faro.com/en-sg/resource-centre-ap/ Local language selection in upper-right corner	Latest product information Login Required Download trial software, brochures, case studies, webinars, technical sheets, white papers, videos
3D App Center https://3d-apps.faro-europe.com/	Online Apps shop dedicated to the FARO^® Focus Laser Scanner, FARO Scanner Freestyle, and FARO Scan Localizer divided into two main categories: Stand-Alone Apps and Plug-In Apps.
Global Customer Support Knowledge Base Knowledge.faro.com	No Login Searchable online knowledge base articles include ... Download Latest and earlier software versions Latest and earlier driver and firmware versions Quick Start Guides, Training Manuals, User Manuals, Technical Specifications, System Requirements, Support Documents, and more Install and upgrade instructions Warranties and product license keys instructions Usage instructions for FARO hardware and software Troubleshooting instructions Video resources available for products and hundreds of multi-lingual articles
In-Product Help	Help button in all FARO software provides searchable access to the same content that is in the downloadable PDF User Manual
WebHelp http://manuals.faro.com/documentation/for-users	FARO SCENE WebShare Cloud online help provides up-to-date how-to instructions
FARO Academy https ://faro.lmscheckout.com/Course/featuredCourse Support/Training Videos http://www.faro.com/support/training/training-videos/ Download Center Recorded Webinars http://www.faro.com/resources/webinars/ Local language selection in upper-right corner	Online self-paced instructor designed courses Streaming instructor-led video tutorials for all FARO products Account Engineers and Trainers show features of FARO devices and software
FARO Channel https://www.youtube.com/user/FAROTechnologies/videos?flow=grid&view=0&sort=dd FARO Europe https://www.youtube.com/user/FAROFrance https://www.youtube.com/user/FAROSpain https://www.youtube.com/user/FAROPoland https://www.youtube.com/user/FAROGB https://www.youtube.com/user/FARODeutschland https://www.youtube.com/user/FAROBenelux https://www.youtube.com/user/CAM2Italy FARO Asia https://www.youtube.com/channel/UCZdpApJCUeLF8L32OKY_hCQ Si Horton https://www.youtube.com/channel/UC2C5oGscbm-2bO1hLQ7suAA Chris Palmer https://www.youtube.com/channel/UCPxHCKlCSI52DSZ-VDkoxtA	FARO corporate news and case studies Guided instructional videos in European languages Guided instructional videos in Asian languages FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field
FARO 3D Blog http://blog.faro.com/	Practical, real-world, tips and tricks from users of FARO metrology and 3D documentation products
3D Laser Scanner Forum http://www.laserscanningforum.com/index.php FARO SCENE CT Forum http://www.faro.com/scenect/user-forum#main	Users help each other with practical problems encountered when using 3D laser scanning technology
FARO Support Portal Americas* http://www.faro.com/technical-support-center/ EMEA http://www.faro.com/en-gb/technical-support-centre/ APac* http ://www.faro.com/en-sg/support/ India http://www.faro.com/en-in/support Local language selection is in upper-right corner	Login Primary customer resource for ... Accessing the FARO knowledge base Submitting help cases* Contacting FARO Support: phone or email Scheduling training and viewing training videos Certifying FARO devices and viewing certificates Renewing warranties Accessing account information, reviewing case status, as well as viewing and managing warranties, product license keys, and contacts Getting training * Cases submitted in the Portal get higher priority than those submitted by phone or email. Only available in Americas and APac.