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All All - FARO Products                    
Hardware Hardware - All FARO Products                    
Accessories Accessories - All FARO Accessories                    
FaroArm FaroArm - All Models                    
USB FaroArm USB FaroArm - All Models USB FaroArm - Quantum S USB FaroArm - Advantage USB FaroArm - Digital Template USB FaroArm - Edge USB FaroArm - Fusion USB FaroArm - Platinum USB FaroArm - Prime USB FaroArm - Quantum USB FaroArm - Titanium  
Serial FaroArm Serial FaroArm - All Models Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver              
Gage Gage - All Models Gage - Standard, Plus, Power Gage - Bluetooth                
ScanArm or Laser Line Probe ScanArm or Laser Line Probe - All Models ScanArm or Laser Line Probe - Edge LLP V4 ScanArm or Laser Line Probe - LLP V1 V2 V3                
FaroArm Accessories FaroArm Accessories - All FaroArm Models FaroArm Accessories - USB FaroArms FaroArm Accessories - Platinum FaroArm Accessories - Titanium FaroArm Accessories - Gage FaroArm Accessories - Serial FaroArms FaroArm Accessories - Gold Serial FaroArms FaroArm Accessories - Silver Serial FaroArms FaroArm Accessories - All LLP Models FaroArm Accessories - LLP V1 V2 V3  
Laser Tracker Laser Tracker - All Models Laser Tracker - Vantage S M E Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Si X Xi            
Laser Tracker Accessories Tracker Accessories - All Models Tracker Accessories - Vantage Tracker Accessories - ION Tracker Accessories - Si X Si              
Imager 3D Imager - Cobalt                    
Laser Scanner Laser Scanner - All Models Laser Scanner - Focus S M E Laser Scanner - Focus3D Laser Scanner - Photon              
Laser Scanner Accessories Laser Scanner Accessories - All Models Laser Scanner Accessories - Focus S M E Laser Scanner Accessories - Focus3D Laser Scanner Accessories - Photon              
Hand Held Scanner Hand Held Scanner - Freestyle                    
Laser Projector Laser Projector - Tracer                    
Imaging Laser Radar Imaging Laser Radar - VectorRI                    
Computers Computers - All Computers                    
Software Software - All FARO Software                    
CAM2 CAM2 - Measure CAM2 - SmartInspect                  
SCENE SCENE - All SCENE Suite SCENE - Capture and Process SCENE - WebShare Cloud and WebShare 2Go SCENE - WebShare Server and Webshare 2Go              
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight                
Public Safety Public Safety - All Software Public Safety - FARO CAD Zone Fire Insurance Public Safety - FARO CAD Zone Crime Crash Public Safety - FARO CAD Zone CZ Point Cloud Public Safety - FARO CAD Zone First Look Pro Public Safety - FARO Zone 2D Public Safety - FARO Zone 3D Public Safety - FARO 360 Reality Public Safety - FARO 360 HD Public Safety - FARO 360 Blitz Public Safety - FARO 360 Genius
PointSense1 PointSense - All PointSense Suite PointSense - PointSense Basic PointSense - PointSense Pro PointSense - PointSense Building PointSense - PointSense Plant PointSense - PointSense Heritage PointSense - PointSense for Revit PointSense - TachyCAD Building PointSense - TachyCAD Archeology PointSense - TachyCAD Interior  
PointSense2 PointSense - PhoToPlan Basic PointSense - PhoToPlan PointSense - PhoToPlan Pro PointSense - PhoToPlan Ultimate BIM CIM - DisToPlan BIM CIM - MonuMap BIM CIM - hylasFM BIM CIM - VirtuSurv      
Factory Metrology Factory Metrology - All Software Factory Metrology - Visual Inspect App Factory Metrology - Visual Inspect CAD Translator Factory Metrology - RayTracer              


FARO Products






FARO® Knowledge Base

Self-Help Resources - Web Sites, Videos, Product Help, Web Help, Blogs, and Customer Support Portal

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Don't Wait--Help Yourself!

You can access these online or in-product resources any time, any place, 7x24, 365 days a year. Just click a link to explore the possibilities.

  • FARO website & Download Center
  • Customer support knowledge base
  • In-product help
  • Web help
  • Videos on the FARO website
  • Videos on YouTube
  • FARO 3D Blog
  • Forums
  • FARO Support Portal
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Latest product information and download center including software, brochures, case studies, drivers, webinars, technical sheets, white papers, videos

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Searchable online knowledge base articles include ...

  • Download
    • Latest and earlier software versions
    • Latest and earlier driver and firmware versions
    • Quick Start Guides, Training Manuals, User Manuals, Technical Specifications, System Requirements, Support Documents, and more
  • Install and upgrade instructions
  • Warranties and product license keys instructions
  • Use FARO hardware and software
  • Troubleshooting
Video resources available for products and many articles
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  • In-Product Help

Help button in all FARO software provides searchable access to the same content that is in the downloadable PDF User Manual

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FARO SCENE WebShare Cloud online help provides up-to-date how-to instructions

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Streaming instructor-led video tutorials for all FARO products

Account Engineers and Trainers show features of FARO devices and software

Account Engineers and Trainers show features for the FaroArm
There is a page like this for each FARO product

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FARO corporate news and case studies

Guided instructional videos in European languages

Guided instructional videos in Asian languages

FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field

FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field

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Practical, real-world, tips and tricks from users of FARO metrology and 3D documentation products

Forum Icon Users help each other with practical problems encountered when using 3D laser scanning technology
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Primary customer resource for ...

  • Accessing the FARO knowledge base
  • Submitting help cases*
  • Contacting FARO Support: phone or email
  • Scheduling training and viewing training videos
  • Certifying FARO devices and viewing certificates
  • Renewing warranties
  • Accessing account information, reviewing case status, as well as viewing and managing warranties, product license keys, and contacts
  • Getting training

* Cases submitted in the Portal get higher priority than those submitted by phone or email. Only available in Americas and EMEA.