Self-Help Resources - Web Sites, Videos, Product Help, Web Help, Blogs, and Customer Support Portal

Last updated

13:25, 26 Jul 2017
Save as PDF
Share
1. Share
2. Share
3. Tweet
4. Share

Help Icon

Don't Wait--Help Yourself!

You can access these online or in-product resources any time, any place, 7x24, 365 days a year. Just click a link to explore the possibilities.

FARO website & Download Center
Customer support knowledge base
In-product help
Web help
Videos on the FARO website
Videos on YouTube
FARO 3D Blog
Forums
FARO Support Portal

Websites Americas http://www.faro.com/en-us/home EMEA http://www.faro.com/home APac http://www.faro.com/en-sg/home Download Centers Americas http://www.faro.com/en-us/download-center EMEA http://www.faro.com/download-centre APac http://www.faro.com/en-sg/resource-centre-ap Local language selection in upper-right corner	Login Latest product information and download center including software, brochures, case studies, drivers, webinars, technical sheets, white papers, videos
Global Customer Support Knowledge Base Knowledge.faro.com	No Login Searchable online knowledge base articles include ... Download Latest and earlier software versions Latest and earlier driver and firmware versions Quick Start Guides, Training Manuals, User Manuals, Technical Specifications, System Requirements, Support Documents, and more Install and upgrade instructions Warranties and product license keys instructions Use FARO hardware and software Troubleshooting Video resources available for products and many articles
In-Product Help	Help button in all FARO software provides searchable access to the same content that is in the downloadable PDF User Manual
WebHelp http://manuals.faro.com/documentation/for-users	FARO SCENE WebShare Cloud online help provides up-to-date how-to instructions
Support/Training Videos http://www2.faro.com/site/resources/supportvideos Download Center Videos and Webinars http://www.faro.com/en-us/download-centre/search-results?category=Videos Product Videos and Webinars http://www.faro.com/en-us/products/metrology/measuring-arm-faroarm/downloads-us#main Local language selection in upper-right corner	Streaming instructor-led video tutorials for all FARO products Account Engineers and Trainers show features of FARO devices and software Account Engineers and Trainers show features for the FaroArm There is a page like this for each FARO product
FARO Channel https://www.youtube.com/user/FAROTechnologies/videos?flow=grid&view=0&sort=dd FARO GB Channel https://www.youtube.com/user/FAROGB FARO Asia https://www.youtube.com/channel/UCZdpApJCUeLF8L32OKY_hCQ Si Horton https://www.youtube.com/channel/UC2C5oGscbm-2bO1hLQ7suAA Chris Palmer https://www.youtube.com/channel/UCPxHCKlCSI52DSZ-VDkoxtA	FARO corporate news and case studies Guided instructional videos in European languages Guided instructional videos in Asian languages FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field
FARO 3D Blog http://blog.faro.com/	Practical, real-world, tips and tricks from users of FARO metrology and 3D documentation products
3D Laser Scanner Forum http://www.laserscanningforum.com/index.php FARO SCENE CT Forum http://www.faro.com/scenect/user-forum#main	Users help each other with practical problems encountered when using 3D laser scanning technology
FARO Support Portal Americas* http://www.faro.com/en-us/support EMEA* http://www.faro.com/support-en APac http://www.faro.com/en-sg/support India http://www.faro.com/en-in/support Local language selection is in upper-right corner	Login Primary customer resource for ... Accessing the FARO knowledge base Submitting help cases* Contacting FARO Support: phone or email Scheduling training and viewing training videos Certifying FARO devices and viewing certificates Renewing warranties Accessing account information, reviewing case status, as well as viewing and managing warranties, product license keys, and contacts Getting training * Cases submitted in the Portal get higher priority than those submitted by phone or email. Only available in Americas and EMEA.

	Tags
Languages	Language - English	Language - Japanese	Language - German	Language - Chinese	Language - Spanish	Language - Italian	Language - French	Language - Portuguese
Language Quality	HT	MT	AT	NT
All	All - FARO Products
Hardware	Hardware - All FARO Products
Accessories	Accessories - All FARO Accessories
FaroArm	FaroArm - All Models
USB FaroArm	USB FaroArm - All Models	USB FaroArm - Quantum S	USB FaroArm - Advantage	USB FaroArm - Digital Template	USB FaroArm - Edge	USB FaroArm - Fusion	USB FaroArm - Platinum	USB FaroArm - Prime	USB FaroArm - Quantum	USB FaroArm - Titanium
Serial FaroArm	Serial FaroArm - All Models	Serial FaroArm - Bronze	Serial FaroArm - Gold	Serial FaroArm - Silver
Gage	Gage - All Models	Gage - Standard, Plus, Power	Gage - Bluetooth
ScanArm or Laser Line Probe	ScanArm or Laser Line Probe - All Models	ScanArm or Laser Line Probe - Edge LLP V4	ScanArm or Laser Line Probe - LLP V1 V2 V3
FaroArm Accessories	FaroArm Accessories - All FaroArm Models	FaroArm Accessories - USB FaroArms	FaroArm Accessories - Platinum	FaroArm Accessories - Titanium	FaroArm Accessories - Gage	FaroArm Accessories - Serial FaroArms	FaroArm Accessories - Gold Serial FaroArms	FaroArm Accessories - Silver Serial FaroArms	FaroArm Accessories - All LLP Models	FaroArm Accessories - LLP V1 V2 V3
Laser Tracker	Laser Tracker - All Models	Laser Tracker - Vantage S M E	Laser Tracker - Vantage	Laser Tracker - ION	Laser Tracker - Si X Xi
Laser Tracker Accessories	Tracker Accessories - All Models	Tracker Accessories - Vantage	Tracker Accessories - ION	Tracker Accessories - Si X Si
Imager	3D Imager - Cobalt
Laser Scanner	Laser Scanner - All Models	Laser Scanner - Focus S M E	Laser Scanner - Focus3D	Laser Scanner - Photon
Laser Scanner Accessories	Laser Scanner Accessories - All Models	Laser Scanner Accessories - Focus S M E	Laser Scanner Accessories - Focus3D	Laser Scanner Accessories - Photon
Hand Held Scanner	Hand Held Scanner - Freestyle
Laser Projector	Laser Projector - Tracer
Imaging Laser Radar	Imaging Laser Radar - VectorRI
Computers	Computers - All Computers
Software	Software - All FARO Software
CAM2	CAM2 - Measure	CAM2 - SmartInspect
SCENE	SCENE - All SCENE Suite	SCENE - Capture and Process	SCENE - WebShare Cloud and WebShare 2Go	SCENE - WebShare Server and Webshare 2Go
Legacy Software	Legacy Software - CAM2 Gage	Legacy Software - Gage Software	Legacy Software - Insight
Public Safety	Public Safety - All Software	Public Safety - FARO CAD Zone Fire Insurance	Public Safety - FARO CAD Zone Crime Crash	Public Safety - FARO CAD Zone CZ Point Cloud	Public Safety - FARO CAD Zone First Look Pro	Public Safety - FARO Zone 2D	Public Safety - FARO Zone 3D	Public Safety - FARO 360 Reality	Public Safety - FARO 360 HD	Public Safety - FARO 360 Blitz	Public Safety - FARO 360 Genius
PointSense1	PointSense - All PointSense Suite	PointSense - PointSense Basic	PointSense - PointSense Pro	PointSense - PointSense Building	PointSense - PointSense Plant	PointSense - PointSense Heritage	PointSense - PointSense for Revit	PointSense - TachyCAD Building	PointSense - TachyCAD Archeology	PointSense - TachyCAD Interior
PointSense2	PointSense - PhoToPlan Basic	PointSense - PhoToPlan	PointSense - PhoToPlan Pro	PointSense - PhoToPlan Ultimate	BIM CIM - DisToPlan	BIM CIM - MonuMap	BIM CIM - hylasFM	BIM CIM - VirtuSurv
Factory Metrology	Factory Metrology - All Software	Factory Metrology - Visual Inspect App	Factory Metrology - Visual Inspect CAD Translator	Factory Metrology - RayTracer