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Laser Scanner Accessories Laser Scanner Accessories - All Models Laser Scanner Accessories - Focus S M E Laser Scanner Accessories - Focus3D Laser Scanner Accessories - Photon            
Hand Held Scanner Hand Held Scanner - Freestyle                  
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Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Zone & ARAS FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO Zone - 2D FARO Zone - 3D FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius
PointSense1 PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior  
PointSense2 CAD Plugin - PhoToPlan Basic CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv    
VI-Tracer-BuildIT Visual Inspect - App Visual Inspect - CAD Translator RayTracer - RayTracer BuildIT - BuildIT BuildIT - Projector BuildIT - Construction        


FARO Products






FARO® Knowledge Base

Self-Help Resources - Web Sites, Videos, Product Help, Web Help, Blogs, and Customer Support Portal

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Don't Wait--Help Yourself!

You can access these online or in-product resources any time, any place, 7x24, 365 days a year. Just click a link to explore the possibilities.

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Latest product information

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Download trial software, brochures, case studies, webinars, technical sheets, white papers, videos

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Online Apps shop dedicated to the FARO® Focus Laser ScannerFARO Scanner Freestyle, and FARO Scan Localizer divided into two main categories: Stand-Alone Apps and Plug-In Apps.
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Searchable online knowledge base articles include ...

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    • Quick Start Guides, Training Manuals, User Manuals, Technical Specifications, System Requirements, Support Documents, and more
  • Install and upgrade instructions
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  • Usage instructions for FARO hardware and software
  • Troubleshooting instructions
Video resources available for products and hundreds of multi-lingual articles
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  • In-Product Help

Help button in all FARO software provides searchable access to the same content that is in the downloadable PDF User Manual

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FARO SCENE WebShare Cloud online help provides up-to-date how-to instructions

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Online self-paced instructor designed courses

Streaming instructor-led video tutorials for all FARO products

Account Engineers and Trainers show features of FARO devices and software


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FARO corporate news and case studies

Guided instructional videos in European languages

Guided instructional videos in Asian languages

FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field

FARO SCENE Application Engineer provides step-by-step tutorials and case studies from the field

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Practical, real-world, tips and tricks from users of FARO metrology and 3D documentation products

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Users help each other with practical problems encountered when using 3D laser scanning technology

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Primary customer resource for ...

  • Accessing the FARO knowledge base
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  • Contacting FARO Support: phone or email
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  • Accessing account information, reviewing case status, as well as viewing and managing warranties, product license keys, and contacts
  • Getting training

* Cases submitted in the Portal get higher priority than those submitted by phone or email. Only available in Americas and APac.