Bluetooth Connection with the Quantum FaroArm/ScanArm and Gage

Overview

This article provides the procedure on how to connect to the Quantum series FaroArm^®/ScanArm or Gage* via Bluetooth using Windows 10.

*Gage-Basic models do not support Bluetooth.

Enabling Bluetooth

Depending on your FaroArm model, enabling Bluetooth is as follows:

Quantum X/Max and Gage Max models are not equipped with external buttons (only indicators) to enable or disable Wi-Fi/Bluetooth. These communications methods can only be set via the FaroArm Manager utility. Connect the FaroArm to the PC via an USB connection. This is necessary to establish the FaroArm as a USB device with the computer. Open the FaroArm Manger utility and click on Network Configuration. On the Network Configuration screen toggle the On/Off slider to On.

Indicators only

Quantum and Gage models are equipped with buttons on the rear of the unit to enable or disable Wi-Fi/Bluetooth. Simply press the button to toggle the desired communication method on/off. Note: You may also enable or disable Wi-Fi/Bluetooth via the FaroArm Manager, see the Quantum Max /Gage Max section above for this method.

Button/Indicator

Pairing the Device

1. On your PC, click Start and then Settings.
   
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2. Click Devices.
   
   
    
3. Under Bluetooth & other devices, ensure Bluetooth is turned on and click, Add Bluetooth or other devices. 
   
   
    
4. Under Add a device, click Bluetooth.
   
   
    
5. Find your FaroArm on the list by its serial number, located on the device.
   • Attention Windows 11 Users: If Windows does not detect the FaroArm, please see this article: FaroArm - Bluetooth Device Not Found in Windows 11
     
     
6. Enter the PIN 'faro' and click Connect.
   
   
    
7. Your device should be paired and ready to go. Click Done.
   
   

Finding the Device in FaroArm Manager

1. Return to the Bluetooth & other devices window. On the right hand side of the page, click Devices and printers.
   
   
2. On the next window, under the Unspecified section, locate your FaroArm by its serial number. 
3. Right-click and select Properties, then in the Services tab, take note of which serial port is being used, likely COM3 or COM4. Click OK.
   
   Note: The port number can be different for everyone, depending on how many Bluetooth devices are being used. If multiple ports are listed, use the "outgoing" port.
   
   
4. Open FaroArm Manager. If you don't have this software installed, click here to download and install the latest driver.
5. On the bottom right, click the Adapters drop down menu and select Bluetooth.
   NOTE: Once Adapter drop-down is toggled to Bluetooth, unplug the USB cable.
   
   
6. Under Devices, use the drop down menu to select the COM port.
   
   
7. Click the + icon to connect to the FaroArm.
8. You should be prompted by the FaroArm manager that your Bluetooth is now connected.
   If the serial number of arm is not shown (as an indication of a successful Bluetooth connection), please restart PC.
   
   

See Also

• User Manual for the Quantum Series FaroArm and ScanArm
• Changing the Bluetooth Passkey for the FaroArm or Gage
• Bluetooth Frequency Range for the FaroArm and Gage