Skip to main content
                     
ARAS & FARO 360 FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro    
As-Built As‑Built - Revit As‑Built - AutoCAD VirtuSurv - VirtuSurv 2018 As‑Built - Modeler            
BuildIT BuildIT - Metrology BuildIT - Projector BuildIT - Construction              
CAM2 CAM2 - SmartInspect CAM2 - AnthroCAM CAM2 - 2018 CAM2 - Measure 10 CAM2 - Measure Q CAM2 - Measure X CAM2 - Measure 3/4      
Cobalt 3D Imager 3D Imager - Cobalt                  
Computers Computers - All Computers                  
FARO Zone FARO Zone - 2D FARO Zone - 3D                
FaroArm/ScanArm FaroArm/ScanArm - Edge ScanArm - Design ScanArm ScanArm - Forensic ScanArm ScanArm - Design ScanArm 2.5C ScanArm - Design ScanArm 2.0 FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime
FaroArm/ScanArm FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage FaroArm/ScanArm - Digital Template          
Gage Gage - Bluetooth Gage - Plus Gage - Standard Gage - Power            
Hand Held Scanner 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects 2D Hand Held Scanner - ScanPlan            
Language Quality HT MT AT NT INT - Internal          
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - French Language - Portuguese    
Laser Projector Laser Projector - Tracer M Laser Projector - Tracer SI                
Laser Radar Imaging Laser Radar - VectorRI                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon      
Laser Tracker Laser Tracker - Si Laser Tracker - ION Laser Tracker - Vantage S6 Laser Tracker - Vantage Laser Tracker - X Laser Tracker - Xi Laser Tracker - Vantage S Laser Tracker - Vantage E Laser Tracker - Vantage E6  
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Photonics Scan Head - Digi-Cube                  
PointSense PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior CAD Plugin - PhoToPlan Basic
PointSense CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv CAD Plugin - PhoToPlan Ultimate      
RayTracer RayTracer - RayTracer                  
RevEng RevEng - RevEng                  
SCENE SCENE - All SCENE Suite SCENE - Capture and Process SCENE - WebShare Server and 2Go SCENE - WebShare Cloud SCENE - WebShare 2Go App SCENE - 2018 SCENE - 4.x SCENE - 5.x SCENE - 6.x SCENE - 7.x
SCENE SCENE - LT                  
Serial FaroArm Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver              
Visual Inspect Visual Inspect - App Visual Inspect - CAD Translator                

Laser Tracker

ION

Si

Vantage

X

Xi

English

FARO® Knowledge Base

Error-Air Temperature Sensor Is Not Connected Using the Laser Tracker

If you are receiving an "Air Temperature Sensor is Not Connected" error message when running the trackers Startup Checks, then you should verify that you have an air temperature sensor connected to the trackers Master Control Unit (MCU).

 

If you have an air temperature sensor connected to the trackers then either the air temperature sensor or the MCU is not operating correctly and the air temperature will need to be entered in manually to resume measurements immediately. This can be done using the following steps:

 

1. Connect to the tracker using FARO Utilities.

2. Open up Tracker Pad.

3. Press Set Weather Configuration…

4. Change Air Temperature from Hardware to Manual.

5. Enter an accurate air temperature for the environment that the laser beam is travelling through. If this air temperature is not accurate, the radial distance measurement between the tracker and the SMR will be off 1 part per million for every 1°C error.

6. Press Apply.

7. Press OK to return to the Tracker Pad.

8. Press Initialize. After the tracker has initialized, close the Tracker Pad.

9. Close the FARO Utilities.

NOTE: When using these steps to overcome the air temperature sensor not being read correctly, you may need to compensate the tracker more often in the early stages of measurement because the Warm-Up phase of the tracker was not able to be performed. If you are working in an area that has frequent temperature changes, you should periodically update the air temperature to maintain accuracy.

When the tracker is turned off and turned back on, this setting will revert back to Hardware.

 

You will need to contact FARO Customer Support at for guidance on getting either the MCU repaired and / or the Air Temperature Sensor replaced to resolve the issue permanently.

 
 

Keywords: temp sensor error