With the Vantage S/ E / S6 / E6 Laser Trackers using CAM2 2019, there are have been reports of the Measure Level plane function failing and/or resulting in CAM2 to stop responding.
- Error message displayed: "The Laser Tracker has detected an unknown hardware error. Make sure the Laser Tracker is turned on and properly connected."
- CAM2 stops responding while using Measure Level plane function.
- CAM2 crashes during Measure Level plane.
- No plane feature found after Measure Level plane completion.
Firmware update (22.214.171.124) for the Laser Tracker Vantage S/E has been reported to resolve this . Download it here.