Skip to main content
                     
As-Built As-Built - Revit As-Built - AutoCAD VirtuSurv - VirtuSurv 2018 As-Built - Modeler VirtuSurv - VirtuSurv 2019          
BuildIT BuildIT - Projector BuildIT - Construction BuildIT - Metrology              
CAM2 CAM2 - SmartInspect CAM2 - 2024 CAM2 - 2023 CAM2 - 2018 CAM2 - Measure 10 CAM2 - Measure Q CAM2 - Measure X CAM2 - Measure 3/4 CAM2 - AnthroCAM CAM2 - 2019
CAM2 CAM2 - 2020 CAM2 - 2021                
Cobalt 3D Imager 3D Imager - Cobalt                  
Cobalt Design Cobalt Design - M Cobalt Design - S Cobalt Design - Dual              
Computers Computers - All Computers                  
FARO Aras 360 & CAD Zone FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius    
FARO Connect FARO Connect - Connect                  
FARO Zone present4D - present4D                  
FARO Zone 2D FARO Zone 2D - 2018 FARO Zone 2D - 2019 FARO Zone 2D - 2020 FARO Zone 2D - 2021 FARO Zone 2D - 2022 FARO Zone 2D - 2023 FARO Zone 2D - 2024      
FARO Zone 3D FARO Zone 3D - 2018 FARO Zone 3D - 2019 FARO Zone 3D - 2020 FARO Zone 3D - 2021 FARO Zone 3D - 2022 FARO Zone 3D - 2023 FARO Zone 3D - 2024      
FARO Zone 3D Advanced FARO Zone 3D Advanced - 2018 FARO Zone 3D Advanced - 2019 FARO Zone 3D Advanced - 2020 FARO Zone 3D Advanced - 2021 FARO Zone 3D Advanced - 2022          
FaroArm/ScanArm FaroArm/ScanArm - Quantum S FaroArm/ScanArm - Quantum M FaroArm/ScanArm - Quantum E FaroArm/ScanArm - Edge FaroArm/ScanArm - Fusion FaroArm/ScanArm - Prime FaroArm/ScanArm - Platinum FaroArm/ScanArm - Legacy Quantum FaroArm/ScanArm - Titanium FaroArm/ScanArm - Advantage
FaroArm/ScanArm FaroArm/ScanArm - Digital Template FaroArm/ScanArm - Gage FaroArm/ScanArm - Quantum S Max FaroArm/ScanArm - Quantum M Max FaroArm/ScanArm - Quantum E Max FaroArm/ScanArm - Gage Max FaroArm/ScanArm - Quantum X.S FaroArm/ScanArm - Quantum X.M FaroArm/ScanArm - Quantum X.E  
GeoSLAM Software GeoSLAM Software - Connect GeoSLAM Software - Draw GeoSLAM Software - Hub GeoSLAM Software - Volumes            
GeoSLAM ZEB GeoSLAM ZEB - Horizon GeoSLAM ZEB - Horizon RT GeoSLAM ZEB - Revo GeoSLAM ZEB - Revo RT GeoSLAM ZEB - Go          
Hand Held Scanner 2D Hand Held Scanner - ScanPlan 3D Hand Held Scanner - Freestyle3D 3D Hand Held Scanner - Freestyle3D X 3D Hand Held Scanner - Freestyle3D Objects 3D Hand Held Scanner - Freestyle 2          
Language Quality HT MT AT NT INT - Internal Sales - Internal Resources Sales - Order and Quote Sales - Product Info Sales - Sales Readiness Sales - Training
Language Quality Sales - Product Launch Sales - Promotions CS - Quote to Invoice CS - Phone System CS - New Hire Training CS - General CS - Product Info CS - Licensing CS - Onboarding CS - Procedures General
Language Quality CS - Procedures Salesforce CS - Procedures Loaner CS - Procedures SAP              
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - Portuguese Language - French Language - Korean  
Laser Projector RayTracer - RayTracer Laser Projector - Tracer M Laser Projector - Tracer SI              
Laser Radar Imaging Laser Radar - VectorRI                  
Laser Scanner 3D Laser Scanner - Focus S 3D Laser Scanner - Focus M 3D Laser Scanner - Focus3D 3D Laser Scanner - Focus3D X 3D Laser Scanner - Focus3D X HDR 3D Laser Scanner - Focus3D S 3D Laser Scanner - Photon 3D Laser Scanner - Focus S Plus 3D Laser Scanner - Swift 3D Laser Scanner - Focus Premium
Laser Scanner 3D Laser Scanner - Focus Core 3D Laser Scanner - Focus Premium Max                
Laser Tracker Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Vantage S Laser Tracker - Si Laser Tracker - X Laser Tracker - Xi Laser Tracker - Vantage E Laser Tracker - Vantage S6 Laser Tracker - Vantage E6  
Legacy Gage Legacy Gage - Bluetooth Legacy Gage - Plus Legacy Gage - Standard Legacy Gage - Power            
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Mobile Scanner Mobile Scanner - Orbis                  
PointSense PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior CAD Plugin - PhoToPlan Basic
PointSense CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv      
RevEng RevEng - RevEng                  
ScanArm ScanArm - Design ScanArm 2.0 ScanArm - Design ScanArm ScanArm - Forensic ScanArm ScanArm - Design ScanArm 2.5C            
SCENE SCENE - Capture and Process SCENE - WebShare Server and 2Go SCENE - WebShare 2Go App SCENE - 2024 SCENE - 2018 SCENE - 7.x SCENE - 6.x SCENE - 5.x SCENE - 4.x SCENE - LT
SCENE SCENE - 2019 SCENE - 2go App SCENE - 2020 SCENE - 2021 SCENE - 2022 SCENE - 2023        
Serial FaroArm Serial FaroArm - Silver Serial FaroArm - Gold Serial FaroArm - Bronze              
Sphere FARO Sphere - Sphere                  
Visual Inspect Visual Inspect - App Visual Inspect - CAD Translator                
WebShare WebShare - Enterprise WebShare - WebShare Cloud                

Laser Tracker

Vantage S

Vantage S6

Vantage E

Vantage E6

Vantage

ION

Si

X

Xi

FARO® Knowledge Base

Firmware Download and Installation for the Laser Tracker

Overview

Without the right firmware, the FARO® Laser Tracker Vantage might not work correctly. When FARO releases new firmware or software, you may have to upgrade the firmware.

TIP: When your Laser Tracker comes back from factory servicing, the factory upgrades the firmware for you.

Proceed to the section below that matches the model of your Laser Tracker.

Vantage S and E

vantage-final-gif-v2_590x402.gif

Download

NOTE: This version of firmware cannot be uploaded to all Trackers.

Supported Hardware:  FARO Vantage S/E, S6/E6, S6/E6 Max

 

Date Version  
23 May 2024 3.1.3

Firmware

Change Summary
 


What is New

Here are some highlights that describe the new features and enhancements in this release.

  • Fixed "Findme" and "Followme" bug for 6Dof trackers when paired with 6Probe
  • Fixed a bug in camera drive and visual drive where sometimes releasing the arrow key does not stop the tracker axes movement
  • Added a request to send tracker home when tracker has determined it is necessary
  • Implemented safety feature to handle a rare internal database corruption. Power cycle of the tracker will restore database without corruption.


Download, Save, and Unzip the Firmware

  1. Download the firmware.
  2. It may take a few minutes to complete the download. Do not close your browser or shut off your computer while the download is in progress.
    When the download is complete, you should see the remote-upgrade-20xx.xx.zip file in your browser's download folder.
  3. Unzip the .zip file and put the firmware .tar file on the desktop.
  4. Go to Connect the Tracker and Computer to continue.


Connect the Tracker and Computer

The Tracker firmware can be installed only when your computer is connected to the Tracker using a direct Ethernet connection. You cannot update the firmware using a wireless connection between the computer and the Tracker.

  1. Connect the main power/communication cable to the Tracker.
  2. Connect the Ethernet cable to the Tracker and the computer.
  3. Connect the AC power cord to the Tracker.
  4. Turn on the Tracker. Wait approximately 3 minutes until the Tracker completes its boot cycle.
  5. After turning the Tracker on, if the WiFi button is blue, press the button once to completely disable WiFi prior to updating the firmware. 
  6. Go to Verify Firmware Compatibility to continue.


Verify Firmware Compatibility

  1. From the Windows Start menu click Programs > FARO > FARO Utilities x.x. > FARO Utilities.
  2. In the Tracker Index Number field, type the last four digits of the Tracker serial number and click Connect.
  3. Click OK to connect to the Tracker.  After the connection is complete, a new Utilities screen appears.
  4. Click Diagnostics and select the Version Info tab. Make note of the MCU version number and proceed as follows:
    • If the MCU version number is less than 2.x*:
      A field upgrade of the firmware is not possible. Contact FARO Support to send your Tracker in for servicing.
    • If the MCU version number is greater than 2.x but less than 3.0.1:
      You must first update the Tracker firmware to version 3.0.1 before updating to the latest firmware. Click here to download the 3.0.1 firmware: install-mcu-3.0.1.0.sh.zip.
      • Note: Version 3.0.1 firmware uses the .sh file extension.
    • If the MCU version number is 3.0.1 or greater:
      Go to Load the Firmware section to continue.

Note: Even if your tracker has MCU Version 2.x or higher, you may receive a message stating “The firmware file you are attempting to load is currently incompatible with this Tracker.”  If this occurs, the internal configuration of the specific unit has not yet been updated to be compatible with this firmware. Please contact FARO Support.


Load the Firmware

  1. In FARO Utilities, click Firmware Loader… .
  2. Click Browse and navigate to your desktop where you stored the firmware .tar file.
  3. Click Install Firmware. The firmware Installer connects to the Tracker and transfers the new firmware file to the Tracker. Do not turn the Tracker off at this time, as that can damage the Tracker. While uploading the firmware, several of the lights on the Tracker may blink. 
  4. When loading is complete, a confirmation notification appears. Click OK to acknowledge the notification.
  5. Click Quit to close the firmware loader and click Disconnect to disconnect the computer from the Tracker.
  6. Click Close to close FARO Utilities.
  7. Turn the Tracker off, then turn it back on to complete the firmware update.
  8. Check that your Tracker is operational.

Your Tracker is ready to use. 

Vantage

Laser Tracker Vantage Icon

Download

NOTE: This version of firmware cannot be uploaded to all Trackers.

Supported Hardware:  FARO Laser Tracker Vantage legacy models only.
This firmware is not compatible with the VantageS or VantageE Laser Tracker

Click the link to download the latest Vantage Master Control Unit (MCU) Firmware.

Date Version Download
13 Jan 2021

1.2.5

Improvements to reported timestamp during measurements taken with time interval


Download, Save, and Unzip the Firmware

  1. After downloading the file, you should see the firmware.zip file in your browser's download folder.
  2. Unzip the .zip file and put the firmware .bin file on the desktop.


Connect the Tracker, MCU, and Computer

The Tracker MCU firmware can be installed only when your computer is connected to the Tracker using a direct Ethernet connection. You cannot update the firmware using a wireless connection between the computer and the Tracker.

  1. Connect the main power/communication cable between the Tracker head and MCU.
  2. Connect the Ethernet cable to the MCU and the computer.
  3. Connect the AC power cord to the MCU.
  4. Turn on the MCU. Wait approximately one minute until the Tracker completes its boot cycle.


Verify Firmware Compatibility

  1. From the Windows Start menu click Programs > FARO > FARO Utilities x.x. > FARO Utilities.
  2. In the Tracker Index Number field, type the last four digits of the Tracker serial number and click Connect.
  3. Click OK to connect to the Tracker.  After the connection is complete, a new Utilities screen appears.
  4. Click Diagnostics and select the Version Info tab. Verify that the versions of firmware listed meet these compatibility requirements.
    • Payload:   Version 1.0.4.1 or higher
    • Azimuth Servo:  Version 1.1.1.1 or higher
    • Zenith Servo:  Version 1.1.1.1 or higher
  5. If the version numbers are not compatible, contact FARO Support to send your Tracker in for servicing.


Load the Firmware

  1. In FARO Utilities, click Firmware Loader… .
  2. Click Browse and navigate to your desktop where you stored the firmware .bin file.
  3. Click Install Firmware. The firmware Installer connects to the MCU to transfer the new firmware file to the MCU. Do not turn the Tracker off at this time, as that can damage the MCU.
  4. When loading is complete, a confirmation notification appears. Click OK to acknowledge the notification.
  5. Click Quit to close the firmware loader and click Disconnect to disconnect the computer from the Tracker.
  6. Click Close to close FARO Utilities.


Confirm Results

Turn the Tracker off and then back on to complete the firmware update and check that your Tracker is operational. Your Tracker is ready to use.

ION, Si, X, and Xi

Download

NOTE: This version of firmware cannot be uploaded to all Trackers.

Supported Hardware:  FARO Laser Tracker ION, Si, X, and Xi models only

Click the link to download the latest version of the FARO Laser Tracker ION, Si, X, and Xi firmware.
 

Date Version Download
06/2011 5.4.2 Click here


Instalation

  1. Download the firmware. It may take a few minutes to complete the download. Do not close your browser or shut off your computer while the download is in progress.
  2. When the download is complete, you should see the firmware in your browser's download folder.
  3. Unzip the file, installation directions are included in the .zip file.