The Startupcheckslog.txt file is a log file that is created upon opening the Startup Checks and logs the results of the Startup Checks.
ION and Older FARO Trackers
The only time the Startup Checks will not save the Startupcheckslog.txt file to the computer is if they have never run CompIT with that specific computer because the C:\FARO_CompIT_Data folder does not yet exist. Startup Checks will append to this file, so the most recent information will be at the bottom of the file.
For Vantage Trackers, you can connect to the tracker using FARO Utilities and press the Collect Logs button to extract this information to send to Customer Support.
For ION and older trackers, download the " FARO Tracker Log File Retrieval" file that is attached to this article to any location on the computer that was operating the tracker. Unzip the file and double click the .BAT file contained inside. This file will automatically extract the information and save it to a file named " FARO_Tracker_Log_Files.zip" that will be placed on your Windows desktop. Please send this .zip file to FARO Support.
Click here to download: FARO Tracker Log File Retrieval
If you have problems using this tool, the information can still be obtained manually. The file is located on the computer which is created by CompIT at the following location:
compit, startup, start up, log file, startupchecklog, startupchecklog.txt