Skip to main content
  Tags                  
Languages Language - English Language - Japanese Language - German Language - Chinese Language - Spanish Language - Italian Language - French Language - Portuguese    
Language Quality HT MT AT NT            
All All - FARO Products                  
Hardware Hardware - All FARO Products                  
Accessories Accessories - All FARO Accessories                  
FaroArm FaroArm - All Models                  
USB FaroArm USB FaroArm - All Models USB FaroArm - Quantum S M USB FaroArm - Advantage USB FaroArm - Digital Template USB FaroArm - Edge USB FaroArm - Fusion USB FaroArm - Platinum USB FaroArm - Prime USB FaroArm - Quantum USB FaroArm - Titanium
Serial FaroArm Serial FaroArm - All Models Serial FaroArm - Bronze Serial FaroArm - Gold Serial FaroArm - Silver            
Gage Gage - All Models Gage - Standard, Plus, Power Gage - Bluetooth              
ScanArm or Laser Line Probe ScanArm or Laser Line Probe - All Models ScanArm or Laser Line Probe - Edge LLP V4 ScanArm or Laser Line Probe - LLP V1 V2 V3              
FaroArm Accessories FaroArm Accessories - All FaroArm Models FaroArm Accessories - USB FaroArms FaroArm Accessories - Platinum FaroArm Accessories - Titanium FaroArm Accessories - Gage FaroArm Accessories - Serial FaroArms FaroArm Accessories - Gold Serial FaroArms FaroArm Accessories - Silver Serial FaroArms FaroArm Accessories - All LLP Models FaroArm Accessories - LLP V1 V2 V3
Laser Tracker Laser Tracker - All Models Laser Tracker - Vantage S M E Laser Tracker - Vantage Laser Tracker - ION Laser Tracker - Si X Xi          
Laser Tracker Accessories Tracker Accessories - All Models Tracker Accessories - Vantage Tracker Accessories - ION Tracker Accessories - Si X Si            
Imager 3D Imager - Cobalt                  
Laser Scanner Laser Scanner - All Models Laser Scanner - Focus S M E Laser Scanner - Focus3D Laser Scanner - Photon            
Laser Scanner Accessories Laser Scanner Accessories - All Models Laser Scanner Accessories - Focus S M E Laser Scanner Accessories - Focus3D Laser Scanner Accessories - Photon            
Hand Held Scanner Hand Held Scanner - Freestyle                  
Laser Projector Laser Projector - Tracer                  
Imaging Laser Radar Imaging Laser Radar - VectorRI                  
Computers Computers - All Computers                  
Software Software - All FARO Software                  
CAM2 CAM2 - Measure CAM2 - SmartInspect                
SCENE SCENE - All SCENE Suite SCENE - Capture and Process SCENE - WebShare Cloud and WebShare 2Go SCENE - WebShare Server and Webshare 2Go            
Legacy Software Legacy Software - CAM2 Gage Legacy Software - Gage Software Legacy Software - Insight              
Zone & ARAS FARO CAD Zone - Fire & Insurance FARO CAD Zone - Crime & Crash FARO CAD Zone - CZ Point Cloud FARO CAD Zone - First Look Pro FARO Zone - 2D FARO Zone - 3D FARO 360 - Reality FARO 360 - HD FARO 360 - Blitz FARO 360 - Genius
PointSense1 PointSense - Basic PointSense - Pro PointSense - Building PointSense - Plant PointSense - Heritage PointSense - Revit CAD Plugin - TachyCAD Building CAD Plugin - TachyCAD Archeology CAD Plugin - TachyCAD Interior  
PointSense2 CAD Plugin - PhoToPlan Basic CAD Plugin - PhoToPlan CAD Plugin - PhoToPlan Pro CAD Plugin - PhoToPlan Ultimate CAD Plugin - DisToPlan CAD Plugin - MonuMap CAD Plugin - hylasFM CAD Plugin - VirtuSurv    
VI-Tracer-BuildIT Visual Inspect - App Visual Inspect - CAD Translator RayTracer - RayTracer BuildIT - BuildIT BuildIT - Projector          

CAM2

Measure

English

French

German

Spanish

FARO® Knowledge Base

Uninstall Instructions for CAM2 Q

IMPORTANT NOTE:  This full / manual uninstallation procedure is obsolete.  It has been replaced with a Clean Up Tool. Click here to downloaded.

This procedure should only be performed if you can not download and use the Clean Up Tool.

After using Add/Remove Programs in the Control Panel to do a standard uninstall of CAM2 Q, these steps will remove remaining items from you computer including the registry values and profiles.

Please see the below directions to manually delete the required files. NOTE: If some of the directories to delete do not appear, that step can be skipped.

Windows XP
File system changes

  1. Run uninstall program for CAM2 Q
    1. Select Windows Start -> All Programs -> FARO -> Uninstall CAM2 Q
    2. Select the "Yes" button to confirm uninstall of product.
  2. Remove these files from: C:\Documents and Settings\<USER-ACCOUNT>\My Documents\CAM2 Q
    1. documentpropertytemplate.pdt
    2. headerInformation.hed c.
    3. Preferences.xml
    4. Remove directory: Templates
  3. Remove directory: C:\Documents and Settings\<USER-ACCOUNT>\Application Data\FARO Technologies
    1. a. NOTE: The Application Data folder is hidden.
  4. Remove directory: C:\Documents and Settings\<USER-ACCOUNT>\Application Data\FARO_Technologies
  5. Remove directory: C:\Documents and Settings\<USER-ACCOUNT>\Local Settings\Application Data\FARO_Technologies\
    1. NOTE: The Local Settings folder is hidden.
  6. Remove directory: C:\Documents and Settings\All Users\Application Data\FARO Technologies
    1. NOTE: The Application Data folder is hidden
  7. Remove directory: C:\Program Files\FARO\CAM2 Q 1.0
  8. Remove files from: C:\Program Files\Common Files\FARO Shared
    1. CapturePoint.WAV [Shared by FARO Measure X]
    2. FaroArmUSB_1033.chm [Shared by FARO Measure X]
    3. FaroArmUsb5.dll [Shared by FARO Measure X]
    4. FaroArmUsb5_1033.dll [Shared by FARO Measure X]
    5. FAROAtlServerApp5.exe [Shared by FARO Measure X]
    6. FaroAtlServerApp5_1033.dll [Shared by FARO Measure X]
    7. FaroCab.dll [Shared by FARO Measure X]
    8. FaroBlueToothConfig.exe
    9. FaroBlueToothConfig.exe.config
    10. Interop.FAROATLSERVERAPP5Lib.dll
  9. Remove directory: C:\Program Files\Common Files\Aladdin Shared
    1. This assumes you have no other Aladdin HASP products installed on this machine.
    2. A reboot may be required to release any locks on files contained in this directory structure.

Registry changes

NOTE: To access the registry, go to the RUN command in the Start Menu, and key in "regedit".

  1. Remove key entries:
    1. HKEY_CURRENT_USER\Software\FARO\FAROAtlServerApp
    2. HKEY_CURRENT_USER\Software\FARO Technologies\CAM2 Q
    3. HKEY_LOCAL_MACHINE\SOFTWARE\FARO\FAROAtlServerApp
    4. HKEY_LOCAL_MACHINE\SOFTWARE\FARO Technologies\CAM2 Q

Windows Vista / Windows 7

  1. Run uninstall program for CAM2 Q
    1. Select Windows Start -> All Programs -> FARO -> Uninstall CAM2 Q
    2. Select the "Yes" button to confirm uninstall of product.
  2. Remove these files from the C:\Users\<USER-ACCOUNT>\Documents\CAM2 Q
    1. documentpropertytemplate.pdt
    2. headerInformation.hed
    3. Preferences.xml
    4. Remove directory: Templates
  3. Remove directory: C:\Users\<USER-ACCOUNT>\AppData\Local\FARO
  4. Remove directory: C:\Users\<USER-ACCOUNT>\AppData\Local\FARO Technologies
  5. Remove directory: C:\Users\<USER-ACCOUNT>\AppData\Roaming\FARO Technologies
  6. Remove directory: C:\Users\<USER-ACCOUNT>\AppData\Roaming\FARO Technologies
    1. NOTE: The AppData folder is hidden.
  7. Remove directory: C:\Program Files\FARO\CAM2 Q 1.0
  8. Remove files from: C:\Program Files\Common Files\FARO Shared
    1. CapturePoint.WAV [Shared by FARO Measure X]
    2. FaroArmUSB_1033.chm [Shared by FARO Measure X]
    3. FaroArmUsb5.dll [Shared by FARO Measure X]
    4. FaroArmUsb5_1033.dll [Shared by FARO Measure X]
    5. FAROAtlServerApp5.exe [Shared by FARO Measure X]
    6. FaroAtlServerApp5_1033.dll [Shared by FARO Measure X]
    7. FaroCab.dll [Shared by FARO Measure X]
    8. FaroBlueToothConfig.exe
    9.  FaroBlueToothConfig.exe.config
    10. Interop.FAROATLSERVERAPP5Lib.dll
  9. Remove directory: C:\Program Files\Common Files\Aladdin Shared
    1. This assumes you have no other Aladdin HASP products installed on this machine.
    2. NOTE: A reboot may be required to release any locks on files contained in this directory structure.

Registry changes

NOTE: To access the registry, go to the RUN command in the Start Menu, and key in "regedit".
Remove key entries:

  1. HKEY_CURRENT_USER\Software\FARO\FAROAtlServerApp
  2. HKEY_CURRENT_USER\Software\FARO Technologies\CAM2 Q
  3. HKEY_LOCAL_MACHINE\SOFTWARE\FARO\FAROAtlServerApp
  4. HKEY_LOCAL_MACHINE\SOFTWARE\FARO Technologies\CAM2 Q

If you need to install CAM2 Q, please access the following link here for a step by step instruction.

Keywords:

Uninstall, uninstallation, clean, cam2 q, reghost, re-image, reinstall