Release Notes for Licensing Web Portal
Overview
This article lists the Release Notes for each version of the New Licensing Web Portal. The current version release notes are displayed at the top of the article. Previous revisions (if available) are contained in expanding sections below.
Navigating this article:
- Use the Table of Contents block in the upper right hand of this article to jump to a release.
- You can expand a version section by clicking the + button
- To search all versions, click the Expand All Versions button and then use the Ctrl+f search feature in your browser. Sections must be “expanded” to be searched.
Internal Only
What’s new:
- The Licensing Portal now supports login via AMETEK’s EntraID. FARO employees can use their AMETEK email address to log in. This release represents an intermediate stage before the full transition to AMETEK credentials.
Important: FARO employees who previously logged in and used the Licensing Portal to create licenses should continue using OKTA during this transition period, in order to keep the same licensing data associated with your FARO account.
Our plan is that once AMETEK credentials are fully adopted, and you log in to the Portal with your AMETEK account, you will be able to view and use the licensing data linked to your previous FARO account.
Only some AMETEK Business Units, including FARO, Creaform and Virtek, will be allowed to log in and access more functionalities than the general public, including the ability to create licenses for their work computers.
Licensing Portal Release Notes – Version 1.0.28
What’s new:
- In this version of the Licensing Portal, in the License Information Page, an informative message is displayed to the customer when there is a problem impacting the license update mechanism. In this case, the customer should reach FARO Customer Service for help
Licensing Portal Release Notes – Version 1.0.19
Fixed Issues:
- The Licensing Portal was not allowing to search for Product Keys with the + or - signs. This issue has been resolved, and the signs are now accepted, with the expected license information being returned
Licensing Portal Release Notes – Version 1.0.16
What’s new:
- The introductory note on the different pages of the Licensing Portal has been updated with the corresponding Knowledge Base Article link
Fixed Issues:
- When a user would update a network license with more than one seat, the update succeeded, but it was reducing the number of network seats to 1. This problem has been fixed
Licensing Portal Release Notes – Version 1.0.14
Fixed Issues:
- The Licensing Portal was not allowing to search for valid license IDs shorter than 9 digits. The problem has been fixed
- Product Keys are listed on the same line. Now they are listed one per line:
- The Licensing portal is returning an unexpected error for Product Key 2ULY47JU5USTKAMYR4. The problem has been fixed
Licensing Portal Release Notes – Version 1.0.10
What’s new:
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Initial release of the new Licensing Portal. For more information please click here.