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FARO® Knowledge Base

Error Code: 403 Error on Installation of As-Built for Revit

asbuiltrevitbty.png

DOWNLOAD FAILED: HTTP ERROR 403

As-Built_ERROR403.png

OVERVIEW

When installing As-Built for AutoCAD or As-Built for Revit, the option to install As-Built Modeler is on by default, so that it is installed along with the plugin for the Autodesk environment.  If one has strict firewall or internet security software restrictions in place, the installer is unable to reach the faro servers and download the additional components necessary to perform the install and fails with the above 403 error.  
The installer is attempting to reach files on our FTP server: ftpes://f0092dfe@w00e59f3.kasserver.com
See the solution below to resolve.
 

SOLUTION

  1. Run the downloaded installation executable again
  2. This time, uncheck the As-Built Modeler checkbox on the page below (make sure both options are deselected) and continue through dialogsYour plugin software will be installed, and you will need to download and install As-Built Modeler separately
  3. Visit these FARO Knowledge Base Pages to download the executables for As-Built Modeler or VirtuSurv and install with all default options: 
    1. As-Built Modeler: Software Download, Release Notes, and Installation Instructions for As-Built Modeler
    2. Software Download, Release Notes, and Installation Instructions for VirtuSurv